Host/Hostess

Host/Hostess

To provide a prompt and warm reception of all guests and find suitable seating, while providing other measures of outstanding customer service.

Qualifications and Key Attributes:

• Excellent communication skills, including a pleasant and professional manner.
• Well groomed and presentable.
• Very organized.
• Ability to prioritize.
• Ability to think ahead.
• Problem solving ability.
• Ability to be perceptive to guest's needs.
• Ability to deal positive in stressful situations and remain calm.
• High level of attention to detail.
• Able to take direction.
• Able to deal with compliments and guest concerns with the support of management.

Key Responsibilities:

• Smile & provide a friendly first impression when guests arrive, and a lasting impression as you invite departing guests back for another visit.
• Maintain a positive attitude at all times towards guests and fellow team members.
• Ensure you are seating the most desirable tables at all times.
• Anticipate guest transition and the timing of table turns.
• Opening the front door for guests.
• Answering the phone for general customer service and taking reservations.
• Seating guests.
• Maintain the cleanliness and appearance of entryway and washrooms.

Supplemental pay:

• Tips

Benefits:

• Flexible schedule
• Health insurance
• Paid training
• Employee discount