System Administrator SAP BRIM

Benefits:

Health insurance

BVA Bears IT Solutions is seeking an SAP BRIM -System Administrator to work in the Middletown, PA area. This is a full time position with at least 2 days on-site and possibly 3 days remote.

The System Administrator ensures reliable, secure, and compliant operations of SAP Billing and Revenue Innovation Management (BRIM) and SAP S/4HANA environments. This role manages user access, environment configuration, patching, performance monitoring, backup/restore, and incident response across BRIM modules—Subscription Order Management (SOM), Convergent Invoicing (CI), and Convergent Charging (CC)—and integrated systems (CRM, payment gateways, mediation). The administrator collaborates with SMEs, architects, developers, and security teams to meet Commonwealth standards and SLA targets.

Key Responsibilities:

Environment Administration

Administer SAP S/4HANA and BRIM landscapes (DEV/TEST/PROD), including client settings, transports, and system parameters.

Coordinate patching, upgrades, and kernel/Support Package updates with minimal downtime.

Access & Security

Manage role based access control (RBAC), user provisioning, and segregation of duties checks.

Enforce encryption, tokenization, and secure payment flows per PCI DSS and Commonwealth standards.

Monitoring & Performance

Configure and monitor system health (HANA, CI, CC) and integration queues (IDoc/ALE, RFC).

Track SLAs, capacity, and performance; implement tuning and housekeeping tasks.

Integration & Interface Operations

Support SAP BTP/CPI interfaces, OData/REST APIs, IDoc/RFC connectivity, and message retry/queue management.

Coordinate with integration teams to validate endpoints and certificates.

Backup, Recovery & Continuity

Execute backup/restore procedures; maintain disaster recovery runbooks and participate in DR tests.

Ensure data integrity during migrations and delta load cutovers.

Compliance & Audit Readiness

Maintain audit ready evidence: change logs, access reviews, configuration baselines, and incident records.

Support SOC1/SOC2 reporting and PCI DSS assessments.

Incident, Problem & Change Management

Triage incidents in ServiceNow; drive root cause analysis and permanent fixes.

Follow change management procedures; coordinate releases and transport approvals.

Documentation & Collaboration

Document standard operating procedures (SOPs), environment diagrams, and inventory.

Partner with SMEs, architects, and developers to support testing (SIT/UAT) and deployments.

Qualifications:

Minimum 6 years of system administration experience, including 3+ years with SAP landscapes.

Hands-on administration of SAP S/4HANA and BRIM modules (SOM, CI, CC) in cloud-hosted environments.

Experience with user/role management, transports, performance monitoring, and interface operations (IDoc, RFC, OData).

Knowledge of PCI DSS, SOC1/SOC2 controls, encryption/tokenization, and secure payment integrations.

Proficiency with ServiceNow (ITSM), Azure DevOps (ADO) or JIRA for change and release tracking.

Preferred Skills:

SAP BRIM/S/4HANA or SAP Basis certifications highly desirable.

Experience with SAP BTP (API Management, Event Mesh) and SAP CPI.

Familiarity with HANA administration, backup/restore, and performance tuning.

Knowledge of mediation systems supporting usage capture and rating integrations.

Hybrid Agile/DevOps experience; strong communication and documentation skills.

U.S. Citizenship Requirement: This position is restricted to U.S. citizens only in accordance with federal contract requirements. Applicants must provide proof of U.S. citizenship (such as a U.S. passport, birth certificate, or Certificate of Naturalization) prior to employment. Non-citizens, including lawful permanent residents (Green Card holders), are not eligible for this role.

Equal Employment Opportunity:

BVA Bears IT Solutions is committed to providing equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetic information, military/veteran status, or any other characteristic protected by law.

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Flexible work from home options available.