Sr Associate Patient Coordinator - General & Invasive Cardiology

Shift First Shift (United States of America) – M‑F 8:00 AM to 4:30 PM Responsibilities Properly, professionally and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts. Coordinate patient referrals to designated clinical programs and services by being a part of and communicating with a team of people tasked with ensuring that patient appointments are timely, accurate and appropriate. Register and schedule patients in a customer‑service oriented, efficient and effective manner and in accordance with department guidelines. Complete complex scheduling of multiple appointments and/or services. Provide clerical support relating to scheduling and/or coordination of various services and surgical procedures within the organization. Provide administrative support as necessary to all team members in clinic, surgical and procedural areas, as assigned. Required Qualifications Minimum of one year of experience in a healthcare customer service environment. High school diploma or equivalent. Minimum of one year post‑secondary education with coursework in business, medical assistant program or nursing assistant program, or equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience). Demonstrated verbal and written customer relations skills. Ability to work collaboratively and cooperatively with an interdisciplinary team. Knowledge of medical terminology. Demonstrated analytical, prioritizing and organizational skills. Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers. Preferred Qualifications Experience in a healthcare environment with working knowledge of scheduling or healthcare record collection and registration systems. Clinical background in assigned area. Associate degree in business, healthcare or related field. Medical Assistant or Nursing Assistant. Previous experience with Microsoft Office, data entry and electronic health records programs such as EPIC. Currently licensed medical assistant, patient care technician or certified nursing assistant (CNA) certificate. Equal Opportunity Employer Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status. #J-18808-Ljbffr Nebraska Medicine