Motorcycle & Powersports Service Writer: Ducati, BMW, Triumph, Can-Am

Job Description

Job Description

Sun Powersports Colorado Springs is hiring a motivated Service Writer / Service Advisor to join our growing service department. This role is the communication link between our customers, technicians, and service team, helping keep repairs moving smoothly while delivering a professional customer experience from check-in to pick-up.

We are looking for someone who is organized, reliable, customer-focused, and comfortable working in a fast-paced powersports dealership environment. Motorcycle, ATV, side-by-side, or dealership experience is a strong plus, but the right attitude, communication skills, and willingness to learn are just as important.

Responsibilities include:

• Greet service customers and assist with repair order check-in
• Listen to customer concerns and accurately document service requests
• Build and manage repair orders
• Communicate updates, estimates, timelines, and approvals with customers
• Coordinate with technicians, parts, and service management
• Help schedule appointments and manage workflow
• Review completed work with customers at pick-up
• Maintain professional communication in person, over the phone, by text, and by email
• Support the service department with daily organization and follow-up

Ideal candidate will have:

• Strong customer service and communication skills
• Good organization and attention to detail
• Ability to stay calm and professional in a busy environment
• Basic computer skills
• A positive attitude and team-first mindset
• Interest in motorcycles, powersports, or the automotive industry
• Previous service writer, service advisor, dealership, or parts experience preferred
• Motorcycle endorsement is a plus

Requirements:

• Valid driver’s license
• Clean driving record
• Professional appearance and work ethic
• Ability to communicate clearly with customers and staff
• Reliable attendance
• Ability to multitask and prioritize throughout the day

Compensation and benefits:

• Competitive pay based on experience
• Full-time position
• Medical benefits available
• Employee discounts
• Opportunity to work around motorcycles, ATVs, side-by-sides, and premium powersports brands
• Growth potential within the dealership

This is a great opportunity for someone who enjoys working with people, understands the importance of clear communication, and wants to build a career in the powersports industry.

To apply, stop by Sun Powersports Colorado Springs or contact us through our website.

Sun Powersports Colorado Springs

Sun Powersports Colorado Springs is more than just a dealership — we are a team of riders, enthusiasts, and professionals who care about the powersports lifestyle. We work with some of the most exciting brands in the industry and serve customers who are passionate about motorcycles, ATVs, side-by-sides, and adventure.

Company Description

Sun Powersports Colorado Springs is more than just a dealership — we are a team of riders, enthusiasts, and professionals who care about the powersports lifestyle. We work with some of the most exciting brands in the industry and serve customers who are passionate about motorcycles, ATVs, side-by-sides, and adventure.