Front End Service Team Supervisor

If you’re someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. If you are ready to immerse yourself in an environment, that helps shoppers naturally, intuitively, and enjoyably find real, honest, affordable goodness to meet them wherever they are on their wellness journey, we’d like to hear from you. Join us to begin YOUR journey and be a part of the Fresh Thyme Market Team!Fresh Thyme RewardsWeekly payScheduling flexibilityPaid parental leaveTeam member discountCareer growth opportunitiesAre you passionate about the retail grocery market and organic products? Are you a leader? Are you ready to join one of the fastest growing companies in the retail grocery market? If so, Fresh Thyme Farmers Market is the place for you! Our unique business model, fast paced and growing environment, promote from within culture, and excellent benefits make Fresh Thyme the best employer in the grocery market. Careers have been blooming at Fresh Thyme since our inception in 2012 - yours should be no different!The Coordinator team member is responsible for the efficient expedition of customer sales transactions at the front registers. Must maintain proper control of cash, ensure customer satisfaction, and safeguard company assets. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines.Essential Duties & ResponsibilitiesEnsures customers receive outstanding service through the checkout lanesGreets customers entering store and responds promptly to customer needs.Assists in overseeing the accurate and efficient operation of all cash registers.Receives payment by cash, check, credit cards, gift cards, or automatic debits.Operates cash register by passing price coded items across electronic scanner to record price, enter PLU or UPC manually, compile printed list, and display cost of customer purchases, tax, and rebates on monitor screen.Maintains clean and orderly checkout areas and makes sure no personal items are in the area.Assures completion of all Point of Sale (POS) transactions and the proper control of all cash at the registers.Models exceptional, fast and friendly customer serviceReviews Customer Survey and customer feedback from previous day or weekPrepares, packages, stocks store and display merchandise appropriatelyPrice change complianceFood safety complianceOrdering of manual ordered itemsStock, rotate, and merchandise facing products according to department procedureEnsure all inferior out of code products are not sold and removes from displayEnsures all products are accurately priced and sales prices are maintained and up to dateProvides consultation to customers when needed regarding consumer productsExecute ad set compliance including signageMeet or exceed sales floor condition expectation in respective departmentPromotes a safe work environmentReliable and consistent attendance requiredProper usage of production planner and fresh dashboardOther daily tasks as requiredEducation and ExperienceHigh school diploma or its equivalent required2-3 years of related retail experienceOne year of management experiencePrevious experience in a natural foods industry is a plus.Knowledge, Skills, and AbilitiesDemonstrated ability to communicate to team members in the organization in a way that provides clear and precise directionDemonstrated ability to resolve conflict and by addressing root cause issuesDemonstrated ability to manage multiple tasksDemonstrated ability to analyze financial and statistical information and use that information to make informed decisionsDemonstrated ability to consult with customers on all areas pertaining to their departmentDemonstrated ability to lead an organization that practices working safely at all timesDemonstrated ability to mentor team members in all areas of the organization including team members in hourly positions.Successful completion of all required certificationsServ Safe CertificationJob Function AnalysisPhysical DemandsSit Rarely 1–2 hoursStand Continuously 1–8 hoursWalk Continuously 2–8 hoursDrive Frequently 2-4 hoursBalance Frequently 34–66%Bend Occasionally 1–33%Climb (2–6 ft) Occasionally 1–33%Crawl Occasionally 1–33%Crouch/Squat Occasionally 1–33%Kneel Occasionally 1–33%Reach (forward & overhead) Frequently 34–66%Twist (45 degrees at waist) Occasionally 1–33%Lifting/Carrying0–10 lbs. Occasionally 1–33%11–25 lbs. Occasionally 1–33%26–50 lbs. Occasionally 1–33%51–100 lbs. Never 0%Repetitive MotionRight & Left Grasping Frequently 34–66%Fine Manipulation Occasionally 1–33%Pushing and Pulling Occasionally 1–33%Lower extremities Never 0%Environmental Conditions:Some extreme temperatures are possible. Some ventilation and exhaust fans.The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.At Fresh Thyme, our team members Thrive. We offer competitive compensation, incentive programs, and recognition programs that allows our most successful team members to be rewarded for their passion, dedication, and the results they consistently drive. Therefore, we are committed to offering competitive pay that reflects market standards and ensures consistency within our organization.The pay range for this position is listed below. The actual rate offered will meet or surpass the legal wage requirement for the job's location.$16.05 - $25.15This pay range represents the minimum and maximum base pay for the position, which is determined by factors such as market data, the qualifications required, the level of responsibilities associated with the role and other roles at this same level. Specific pay rates will be within this range and based on your experience, qualifications, and skills compared to the internal team of this role.Our team members Thrive because we are committed to the whole person. Not only do we offer a comprehensive benefits package for our full-time team members that includes medical, dental, and life insurance, but we also offer a variety of programs designed to support our part-time members as well. ALL Fresh Thyme team members enjoy paid parental leave, our 24/7 Employee Assistance Program, and our 401(k) plan with an employer match. We are dedicated to creating a work environment that promotes work-life balance, long-term health and financial security, and continuous professional development. Come Thrive with us! #J-18808-Ljbffr