Event Sales Manager

Job Description

Job Description

Position Summary

The Event Sales Manager supports the hotel’s group and event revenue goals by proactively selling, coordinating, and servicing social, corporate, and catered events. This role is ideal for a motivated hospitality professional looking to build a career in hotel sales, with hands-on exposure to the full event lifecycle—from initial inquiry through execution and post-event follow-up.

Key Responsibilities

Sales & Business Development

• Respond promptly to incoming event and group inquiries via phone, email, and online platforms
• Conduct site tours and present event spaces in a professional, engaging manner
• Prepare and distribute proposals, contracts, and banquet event orders (BEOs)
• Assist in negotiating event terms, pricing, and concessions under management guidance
• Proactively prospect new business through outbound calls, networking, and local partnerships

Event Coordination & Execution

• Serve as a primary contact for assigned events, ensuring a seamless handoff to operations
• Collaborate closely with Catering, Banquets, Front Office, and AV teams
• Ensure all event details are clearly documented and communicated
• Attend pre-con meetings and, when needed, on-site events to ensure client satisfaction

Account Management & Administration

• Maintain accurate records in the CRM and event management systems
• Track leads, conversion rates, and monthly production goals
• Support senior sales managers with reporting, forecasting, and special projects
• Participate in ongoing sales training and departmental meetings

Qualifications & Skills

• 1–3 years of experience in hotel sales, events, catering, or hospitality operations
• Strong written and verbal communication skills
• Highly organized with excellent attention to detail
• Professional demeanor with strong customer service instincts
• Ability to manage multiple events and deadlines in a fast-paced environment
• Proficiency in Microsoft Office; experience with Delphi, Opera, or similar systems a plus
• Flexible schedule, including occasional evenings and weekends

Education

• Bachelor’s degree in Hospitality Management, Marketing, Business, or a related field preferred
• Equivalent hospitality experience will be considered

What We Offer

• Competitive base salary plus commission or incentive structure
• Opportunity for growth and advancement within the sales organization
• Hands-on mentorship and professional development
• Hotel discounts, benefits, and a collaborative team environment