Part-time Data Analyst

BE authentic. BE influential. BE the expert. Be all that and more at Colliers. At Colliers, we help leaders succeed by helping them build amazing workplaces, businesses and communities around the world. We do this by thinking differently, sharing innovative ideas and offering a unique and collaborative workplace where you can succeed. Who you are Strong client relationships are important to you. You enjoy playing a central role in customer care by bringing superior organizational skills, attention to detail, and a positive attitude to everything you do. As the Part‑time Data Analyst, you’ll provide data based on Operator surveys and App KPI's by combining that information into layman’s terms in a format that is easily understood for leadership. You’ll be responsible for providing information that is actionable for all parties involved in the CSN program. What you bring A College degree (Communications, Analytics, Engineering) with relevant experience and technical acumen in Adobe, PowerPoint, Survey collection programs. A desired knowledge in service work for kitchen equipment, construction, and/or facilities management. Excellent oral and written communication skills. Good computer skills in Microsoft Word, Excel and an ability to effectively use proprietary software to capture service. An ability to work independently. An intuitive mindset. An ability to maintain a friendly, helpful attitude, and demonstrate empathy to CFA Operators and Vendors. An ability to travel up to 5% within the market area. Bonus skills and experience Reporting and analysis Data Management What success looks like You successfully ensure completion of CSN vendor report card twice yearly based on KPI's and Operator feedback. You accurately export data weekly from App and develop weekly CSN reports. You effectively engage with CFA’s equipment partners. You provide reports based on completion rate for both PM & Reactive service requests. Effectively monitor restaurant level reporting data to ensure CSN partner is meeting the terms of contract relative to pricing and key performance indicators (KPI's). Ensure equipment warranty process and extended warranties are being administered accordingly. Provide reports to show App accuracy for both in-warranty vs out-of-warranty service. Create and communicate specific equipment reports to help leadership with equipment forecasting, rollouts, and proactive replacements. Provide equipment trend reports using the App database specifically for equipment repairs, replacements and failure trend analysis to share with organization. Colliers provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. #J-18808-Ljbffr