Receptionist

Receptionist

Required Education High School Diploma Preferred Education - Associate's or Bachelor's degree, or equivalent experience Required Qualifications/Skills/Experience At least 2 years of receptionist experience Proficiency in Microsoft Office 365 tools, including Teams, Word, basic Excel, and PowerPoint Strong verbal and written communication skills Excellent organizational and multitasking abilities Professional demeanor and proactive communication via Microsoft Teams and in person Ability to work independently in a fast-paced, professional environment Willingness to work strictly onsite; no remote work option is available Preferred Qualifications/Skills/Experience Associate's or Bachelor's degree, or equivalent experience Experience supporting front desk operations, visitor management, and general office administration Experience coordinating meetings, conference rooms, and office events Receptionist Overview The Receptionist will serve as the first point of contact for clients, agents, and field management, providing a polished and professional front desk experience This role requires an individual who can manage front desk operations, deliver exceptional customer service, and support general office functions in a fast-paced, professional environment The Receptionist will provide front desk assistance to up to 30 agents, who are considered internal clients The position requires strong interpersonal skills, excellent organizational abilities, and the ability to multitask while working independently Proactive communication with leadership through Microsoft Teams and in person is essential On-the-job training, coaching, and feedback will be provided, and training on internal systems will be included This is a strictly onsite position with no remote work option Must meet the minimum requirement of 2 years of receptionist experience and demonstrate proficiency in Microsoft Teams, Word, basic Excel, and PowerPoint Job Duties Greet and assist clients, agents, and visitors in person and via phone and email Answer incoming calls and direct inquiries appropriately Book conference rooms and coordinate meeting logistics Assist with ad hoc administrative tasks to support the general office Troubleshoot office issues, including Wi-Fi concerns and coordination with technical support Support event logistics, including room setup, printing, catering, and guest access Dress Code Business casual required Acceptable attire includes collared shirts, slacks, blouses, dresses, skirts of mid-length or longer, and closed-toe shoes Street clothes and casual wear are not acceptable Specific Details to Call Attention To Minimum 2 years of receptionist experience is required Proficiency in Microsoft Teams, Word, basic Excel, and PowerPoint is required Strictly onsite position no remote work option Fingerprinting must be completed prior to the start date Must demonstrate a professional demeanor, proactive communication, strong interpersonal skills, and the ability to work independently The role supports up to 30 agents and requires consistent communication with leadership through Microsoft Teams and in person On-the-job training, coaching, and feedback will be provided, including training on internal systems