IT Support Specialist
Nityo Infotech Corporation
IT Application Support Specialist Location: Remote (Florence, KY). Willing to travel to client location as needed. Duration: Fulltime Job Description: IT Application Support Specialist will investigate and troubleshoot application issues, feature requests, and bug resolution. Work closely with IT Support, Database, and Application Development teams. Identify bugs and opportunities for improvement and communicate them to the appropriate teams. Responsibilities: Provide first‑level technical support, maintenance and troubleshooting for hardware and software in a Microsoft Windows environment for our client platform (web and mobile apps) Provide input to design requirements for the client platform future roadmap Provide user guidance for client‑designated mobile/web applications as requested Troubleshoot and resolve mobile device issues or problems with device hardware and software for the client apps Perform functional testing and documentation to support readiness of new solutions Provide basic troubleshooting and problem resolution for mobile device hardware from multiple vendors (Apple, Samsung, HTC, Motorola, etc.) Provide basic troubleshooting and problem resolution for mobile device software operating systems from multiple vendors (iOS & Android) Manage trouble tickets using the client‑designated corporate ticketing system (ServiceNow) Provide input to design requirements for installation, integration, and testing of smart phone information systems Support the customer in developing and maintaining technical and procedural documentation for enterprise mobile device configurations, technical support, processes, and procedures Update and create knowledge base and work instruction documentation Escalate trouble tickets to Tier 3 support (Developers or Infrastructure) when advanced troubleshooting is required Qualifications: 1–3 years of application development support experience Bachelor’s Degree in computer science, information technology, or related field, or equivalent experience Solid knowledge of mobile OS platforms (iOS, Android) Excellent verbal and written communication skills Experience working in a team Mobile Device Management and troubleshooting experience Knowledge of the Application Development Lifecycle is a plus All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr
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US Navy
Fort Mitchell, KY2 days ago $50k - $55k
IT Systems Support Specialist (SMB Managed Services Provider) Location: Florence, KY Salary: $50,000 - $55,000 + Benefits Job Type: Full-Time | 100% on-site Typical Hours: Monday-Friday, 40 hours/week (no on‑call rotation) Start Date: ASAP Sponsorship is not available...SuggestedFull timeImmediate startRemote workMonday to Friday- A recruiting firm is seeking an IT Systems Support Specialist in Florence, KY, to manage escalated support issues and administer Microsoft 365 within a managed services provider. This full-time, on-site position requires 2+ years of IT support experience and strong troubleshooting...SuggestedFull time
- ...business founded in 1998 and headquartered in Reston, VA. We offer IT solutions across the disciplines of program/project management,... ...and hardware problems of users.Serves as a contact for level 1 support.Serves as a contact for users having problems using computer...SuggestedRemote work
- ...JW Affinity IT in Cincinnati, OH, is seeking a Tier 1 Service Desk Analyst to serve as the first point of contact for users needing technical assistance. This entry-level role provides support mainly by phone and via the organization’s ticketing system. The incumbent...Suggested
JW Affinity IT
Cincinnati, OH5 hours ago - ...IT Support Specialist Walton, Ky - Walton, KY 41094 Overview Level: Experienced Position Type: Full Time Job Shift: Day Travel Percentage: Negligible Category: Information Technology Description The IT Support team maintains the computer networks of our...Full timeWork experience placementLocal areaShift work
Fyda Freightliner
Walton, KY2 days ago $50k - $55k
...-savvy group of educators and technology specialists who believe technology should be a positive... ..., functioning networks, well managed IT solutions, and effective training of personnel... ...Integrated Schoolhouse exists. The support technician reports to the President who is...Full timeWork at officeRemote workMonday to FridayFlexible hoursIntegrated Schoolhouse, Inc
Cincinnati, OH2 days ago- Essential Duties and Responsibilities:The IT Support team maintains the computer networks of our organization, providing technical support and ensuring the whole company runs smoothly.Perform related duties as assigned by supervisorRespond quickly to computer security...Work experience placementLocal area
- ...confidence. We pride ourselves on being a trusted partner, dedicated to performance at every stage of the project. IT Help Desk Technician (Level 1-2 Support) We are seeking a detail‑oriented, customer‑focused IT Help Desk Technician to provide Level 1 and Level 2...Remote workVisa sponsorshipWork visa
- Hazen and Sawyer is seeking a motivated IT Support Specialist to join our fast-paced ITS Department in Cincinnati. This role focuses on tier 1/2 helpdesk support and learning opportunities in a collaborative environment. Hybrid work model: 3 days in office, 2 days remote...Work at officeRemote work
- Ingenovis Health in Cincinnati is seeking a Service Desk Specialist I to field desktop support requests and resolve issues for business end-users. You will handle software questions, hardware troubleshooting, and connectivity problems while delivering excellent customer...
- A tech services company in Cincinnati is seeking a Level 1 Support Technician to assist users with software and hardware issues. Responsibilities include troubleshooting, answering user queries, and coordinating system upgrades. The ideal candidate should have experience...
- King City Gardens is seeking an IT Support / Help Desk Associate to deliver first‑line technical support across cultivation, processing, and retail locations. You will troubleshoot hardware, software, networking, POS, and METRC-related issues in a fast‑paced regulated...
- ...? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking IT Support Specialist (Tester) to support the Internal Revenue Service’s (IRS) Criminal Investigations (CI) Client Management Support Services (CMSS...Full timeContract workPart timeWork at officeRelocationMonday to Friday
- ...Children’s Hospital Medical Center is seeking a Deskside Analyst to join the IS Client Services team, providing hands-on technical support to clinicians and staff. You will troubleshoot hardware and software, configure devices, and ensure reliable access to applications...
- ...Overview Drees Homes is seeking a motivated and customer‑focused Customer Support Specialist I to join our IT team. In this role you will provide first‑level technical support to end users across the organization, assisting with hardware and software issues, and will thrive...Remote work
Drees Homes
Fort Mitchell, KY1 day ago - ...State Ohio City Cincinnati Descriptions & requirements About the role:The TQL Technology Change Specialist will play a pivotal role in supporting organizational transformation initiatives across TQL. This role will successfully implement change management...H1bWork at office
- ...This Is Not Your Average Tech Job Are you a hands‑on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks...Hourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Florence, KY4 days ago - HARDY INDUSTRIES is seeking skilled technicians for hands-on I.T. and Telecom roles. The position involves a variety of tasks, from OS installations to structured cabling, requiring experience in I.T. or Telecom, along with certifications or significant field experience...Flexible hours
Hardy Industries Inc
Florence, KY10 hours ago - ...Park Place Technologies is seeking a Help Desk Technician I to provide first level end-user support for workstation, phone, printer, and computer issues. You will resolve problems quickly to keep internal teams productive. You will maintain the ticketing system, assist...
Park Place Technologies
Highland Heights, KY3 days ago - ...ITS Department using cutting-edge technology? If you are highly motivated and want to jump start your career as a Tier 1/2 IT Support Specialist and beyond, then Hazen should be an option. Hybrid (3 days in office; 2 days remote) Why Hazen And Sawyer Founded in 1951...Temporary workWork at officeImmediate startRemote workFlexible hours
- WhiteWater Express is seeking a proactive IT Deployment Specialist to join their team in Cincinnati, OH. This role involves planning, executing IT deployments, and providing advanced technical support across sites. Candidates should have a Bachelor's degree in IT or relevant...
- Sharp Brains Limited is seeking a Desktop Support Engineer (EUC L1) to join our team in Erlanger, Kentucky. The role provides onsite Level 1 desktop and end-user support, troubleshooting across Windows 10/11, Office 365, AD, and basic networking. You will document tickets...Work at office
$50k - $52k
Location 580 Atlas Air Way,Erlanger, KY, 41018,United States Base Pay $50 000.00 - $52 000.00 / Year Job Category Desktop Support, Airport & Aviation IT Support, Service Desk & IT Helpdesk Employee Type ESP - Fixed Term Employee Manage Others No Contact information...Contract workFixed term contractLocal areaRemote workWorldwide- Desktop Support Engineer (EUC L1) | Erlanger, KY, USA Sharp Brains Limited is a global IT services company delivering onsite IT support, End User Computing (EUC), Smart Hands, network deployment, and data center services across 100+ countries. We are currently seeking a...Work at officeShift work
- ...Coordinates training documentation for all Epic modules Maintains effective levels of communication between the organizational departments and IT for Epic training Demonstrates a professional attitude and ability to relate well with executive management, physicians, other care...
- Great American Insurance Group is seeking an experienced IT Governance, Risk and Compliance professional for a hybrid role. You will... ...to assess technology risk, improve governance processes, and support SOX, access governance, and vulnerability management programs. The...
- Weltman, Weinberg & Reis Co., LPA in Cincinnati is seeking a Help Desk Support Specialist Sr. to serve as the primary technical escalation point. The role involves resolving complex technical issues and conducting problem recognition for user problems while maintaining...Remote jobWork at office
- IT Desktop Technician III, Full-Time, First Shift, IS&T The IT Desktop Technician 3 is a very hands‑on member of the infrastructure... ..., mobile devices, printers, peripheral devices, and application support including Windows operating systems, software, and other applications...Full timeWork experience placementShift workDay shift
- UC Health in Cincinnati, OH seeks an IT Desktop Technician III to perform hands-on PC/LTE desktop and laptop configuration, software support, and device management. The role emphasizes strong customer service, prioritization, and effective communication in an internal-facing...
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