Assistant Manager

Brand summary:

Zaxbys is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain has more than 900 locations. Hungry For A Great Career? To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend some time with friends and experience great

food. To our team members, Zaxbys is a family.

The Role

We are seeking hard-working, outgoing, and energetic management professionals who are passionate about restaurant operations and team development. The Assistant Manager will play a critical role in supporting our General Manager to deliver exceptional service and maintain operational excellence in a fast-paced environment. We're looking for dedicated individuals who care deeply about their team members and their work.

Position Type: Full-time

Core Responsibilities

Team Leadership:
• Supervise all front-of-house and kitchen staff and support General Manager in hiring, training, and scheduling
• Monitor team performance, provide feedback, and address performance and behavioral issues according to company policy
• Foster a positive, inclusive, and productive work environment

Operations:
• Oversee daily restaurant operations-opening, closing, and shift-to-shift execution
• Use store management systems to track inventory, sales, and performance metrics
• Manage workflow to maintain speed of service and quality standards
• Ensure compliance with all health, food safety, regulatory, and brand requirements and prepare store for inspections
• Place and receive inventory orders in coordination with the General Manager
• Monitor and solve operational problems in real-time

Financial Management:
• Manage labor costs against sales and conduct inventory counts and address variances on cost of goods sold
• Maintain adherence to cash control procedures, reconcile daily cash drawers and deposits, and ensure secure credit card processing


Sales & Guest Experience:
• Encourage team members to delight guests with efficient and personable service that goes above and beyond, while modeling this approach in your own customer

interactions
• Handle guest concerns and questions

Basic Qualifications

The following requirements must be met to qualify for this position:
• At least 18 years of age
• Reliable transportation
• High school diploma or GED
• Minimum one year of management/supervisory experience in a fast-food environment
• Food safety knowledge and commitment to health and sanitation standards

Skills & Competencies Required

Candidates should demonstrate:
• Customer service mindset and genuine care for guest experience
• Strong team development with capability to train and coach staff
• Excellent communication and interpersonal skills
• Strong operational execution and attention to detail
• Proficiency with point-of-sale systems, basic math skills, and basic computer skills
• Ability to work effectively in a high-volume, fast-paced team environment
• Positive attitude and strong work ethic

Physical & Work Demands

The position requires 50+ hours per week including mornings/evenings, weekends, and holidays. It requires standing, walking, and moving for extended periods in a fast-paced environment. You must be able to lift up to 50 lbs. and be prepared to jump into operational work (food prep, other crew duties) when needed.


Benefits
• Monthly performance-based incentive bonus program
• Medical, dental, and vision insurance (fully paid for employee; coverage for spouse/dependents available for additional cost)
• 401(k) match
• Paid time off
• Free meals when working
• Fun, supportive work environment
• Opportunities for growth and advancement

This job posting is for the Zaxbys location at: