Event Set Up Assistant Manager

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Deloitte University Hotel & Conference Center - Benchmark Hospitality
- High-end private hotel and conference center called Deloitte University. Closed to the public.
- 1,400 hotel rooms - all single occupancy, no suites.
- Nine restaurants and lounges including a Starbucks and Seattle's Best Coffee, and three sit down restaurants.
- 200,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms.
- Fitness Center, jogging trails and sports fields (all available to our associates to use!)
- All professional clientele. No weddings, holiday parties, school groups, or other social-type events.
- Located in Westlake, Texas - near Keller, Southlake, and Roanoke.
- For more information about our property, check our website: BenchmarkHotelDFW.com
- Property is managed by Benchmark Hospitality at Deloitte University.

Benefits & Perks
- Awesome Employee Focused Culture with many Associate Events!
- Closed many weekends and most holidays - 10 days of holiday pay.
- Up to 14 Vacation & Sick days per year.
- Weekly pay!
- Leadership and Career development programs. Many opportunities to grow and transfer to new positions.
- Free Lunch in our newly remodeled Associate Cafeteria.
- Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
- Employer matching 401k.
- Tuition Reimbursement.
- Free parking on-site.
- Free uniforms and we will clean them!
- Benchmark Hospitality hotel discounts.

#PGH-DU #PGH-BMC Benchmark Hospitality

What you will have an opportunity to do:

The Assistant Event Set Up Manager is responsible for maintaining the quality and standards of the Event Set Up department, with focus on scheduling, accuracy per program agenda, and efficient execution/guidance through pop-up needs. The Event Set Up department is responsible for the physical set up of tables, chairs, stages and other resources in our ballrooms, classrooms and other event locations at the property.

• This position requires full availability.
• Location: Benchmark Hospitality at Deloitte University

Responsibilities

• Responsible for recruiting, interviewing, training, coaching, discipline and conducting performance appraisals for direct reports. Also responsible for creating schedules and approving employees time, time off and shift changes.
• Assign, train, support and direct the staff to carry out the basic operation of their roles to give the maximum efficiency and performance, maintaining the policy and standards of the property.
• Coach, develop and provide feedback to the staff for the continued growth in their current and future positions within our company.
• Assist the Event Set Up Manager with the management and coordination of event set-up, breakdown, and transition of all meeting rooms/function space per Program Agenda and other scheduled activity.
• Maintain departmental training outlines, ensuring the team's adherence to these established policies. Create and maintain training program corresponding to most updated departmental procedures.
• Maintain contact with clients, ensuring all programmatic needs are serviced and they are feeling comfortable about their event.
• Maintain effective communication and strong relationships with the team, guests, and all departments. Act as a friendly resource.
• Assist with production of room set diagrams, adhering to event standards, supporting distribution timelines, and acting as a great partner to AV Production.
• Regularly review and assess department operation, promptly addressing employee challenges and documenting/coaching employee shortcomings and successes as necessary. Determine work schedule and assist Event Set Up Manager in delegation of duties and tasks.
• Execute Property wide and special events, ensuring all planned elements of the program are carried out flawlessly and pop-ups are dealt with in a prompt and appropriate manner.
• Ensure successful vendor experience, remaining mindful of asset protection initiatives. Document and hold vendors accountable for any damages or sub-standard performance.
• Location: Benchmark Hospitality at Deloitte University

Job Category: DUCareersInConferenceCenter & DUCareersInManagement

What are we looking for?
Qualifications

• Supervising experience required.
• One year experience in the hospitality industry, c orporate events, or similar.
• Experience in Event Set Up preferred.
• Strong computer skills. Proficient in Microsoft Excel and Outlook. Microsoft Teams, Word, PowerPoint, and OneNote experience desirable.
• Knowledge of Event, Sales, and Catering systems preferred. Infor experience desirable.

Compensation:
$ - Based on Experience

$ - Based on Experience

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.