Collections Technician

Job Description Role: Collections Technician, Entry Level Location: Boca Raton, Florida office Website: SamsonFunding.com LinkedIn: Samson Funding is a Non-Bank alternative enabling businesses nationwide to access much needed working capital to grow. To make sure we can tailor options to our clients needs, in addition to our in-house funding programs we have partnered with both Bank and Non-Bank Lenders across the country. Our programs include SBA Loans, Asset Based Loans, Account Receivable Factoring/Financing, Revenue Based Financing, etc... -This is an in-office role, not remote -Entry level role (1-3 years experience) -Speaking Spanish is a plus, but not required Essential Duties of the Collections Technician include: Work closely with collections manager, sales and operations teams regarding client accounts Tactful account confidentiality Proactively manage multiple accounts Analyze business financials thoroughly according to established procedures Conduct outbound and inbound calls daily to resolve outstanding balances to minimize aging accounts Manage client communications and provide accurate account details and information with an elevated level of professionalism and integrity Negotiate payment plans while maintaining excellent customer service Monitor payment plan and ensure commitments are honored Partner cross- functionally to resolve issues impacting payment timelines Knowledge & Qualifications: Work \"athlete\" - someone who is coach-able, innovative, focused and adaptable Self-motivated, organized and excellent follow-up discipline with attention to detail Solutions oriented approach Basic computer skills: Excel, Gmail Excellent communication skills via phone and email Desire to crush collecting goals while balancing firmness with professionalism Resourceful, able to prioritize and problem solve Ability to work independently and in a team environment along side management teams Prior experience in customer service, collections, or business finance is a plus Who This Role Is NOT For Those who avoid phone conversations about financial responsibility. Those who struggle with consistent follow-up or structured workflows. Those who are uncomfortable asking for payment or resolving balances. Those who prefer loosely managed tasks instead of clear accountability. Benefits: Supportive and collaborative work environment Paid on- the- job- training Paid time off Medical Insurance Dental Insurance Vision Insurance Health Benefits Premium 100% covered by the company HSA & FSA options 401(K) Profit Sharing Job Level: Entry Level Job Type: Full-time Job Location: Boca Raton, Florida Work Location: In-office (not remote) Shift: Monday-Friday, 9a.m.-6p.m. Salary: $50k base salary &nbs #J-18808-Ljbffr