Room Attendant

Housekeeping PositionThis position will be responsible for ensuring the guest room is clean, neat and sanitary for guests. Tasks include cleaning guest rooms, lobbies, elevators, hallways and other hotel facilities.Essential Duties And ResponsibilitiesFollow all procedures as detailed in the Housekeeping Training ManualTo be completely familiar with complex and outlying areasMaintain communications with the housekeeping office and all other departmentsProvide exceptional guest service through the practice of the Wow, Go & Please strategyKeep pagers, radios and keys safe and secure at all times. They are the property of the resort and must be turned back in at the end of your shift.Respond immediately to all calls received via the pager, radio, headset or in house phoneReport all unusual circumstances to your supervisor – engineering, security or otherwise – damages, illegal situations, etc.Offer all possible assistance to our guestsMaintain equipment (ex: carts) in good conditionActively participate in the resort "green" program…reduce, reuse, recycleProvide a teamwork atmosphere, positive attitude and high energy while on the jobComplete all assignments requested of youMust follow all resort policy and procedure guidelinesMust follow proper grooming and dress standards set forth by the employee handbookMust understand and abide by environmental practices of the resortOther duties as assignedEducation/ExperienceSome housekeeping experience preferred.Other Skills And AbilitiesPositive, upbeat attitude. Good communication skills, including verbal and written. Ability to work under pressure and strict deadlines.Typical Physical DemandsRequired to use hands to fingers, handle or feel, talk and hearRequired to repetitively stand, walk, sit, reach, bend, crouch, stoop, kneel; reach with hands and arms, balance and occasionally crawlThe employee must lift and or move up to 50 lbs. (dry or wet linen, liquids, cartons/boxes and or push carts)Typical Mental DemandsWill work under strict deadlines and encounter unexpected demands. Stress level is moderate. Will work with varied personalities and situations.Working ConditionsThe noise level varies from quiet to loudThe labor is very intense; a very physical activity and fast paced atmosphereThe days have a start time and conclude when all assignments are completed; which is determined by the Executive Housekeeper or the Assistant Executive Housekeeper.Native American Preference will apply. Must be able to pass a background investigation and drug screen as a condition of employment. This job description is not intended to be all-inclusive. An employee will also perform other reasonable related job responsibilities as assigned by their supervisor and/or other management of the Resort to meet the current needs of the department or business.