Sales Support Specialist

Job Description

Job Description

Description:

Are you passionate about offering innovative solutions to the foodservice industry? At Berk Enterprises, we’re a third-generation, woman-owned family business that supplies reliable food disposables and custom packaging to customers across the country. As a leading supplier in the restaurant and concession space, we pride ourselves on being a one-stop shop for all things packaging, and we believe our products play a pivotal role in bringing people together to create lasting memories. We’re growing and looking for talented individuals who want to make an impact. If you’re motivated, curious, and ready to be part of something meaningful, we’d love to meet you. Join Berk Enterprises and help shape the future of food packaging.

Job Description:
As a Sales Support Specialist, you’ll partner closely with our National Account Manger to streamline the sales process and ensure our customers receive top-tier service. You’ll manage everything from quote creation and pricing files to sample shipments and CRM updates. This role is perfect for someone who enjoys variety in their work and thrives on organization and follow-through.

Key Responsibilities

• Prepare accurate quotes and promotional product proposals
• Maintain and update pricing files, cost sheets, and stock lists
• Review product offerings and competitive catalogs for updates
• Conduct product sourcing and market research
• Track sales opportunities and maintain CRM records
• Coordinate sample shipments, order follow-ups, and delivery tracking
• Support sales meetings, trade shows, and event prep
• Follow up on quotes and samples to help close deals
• Provide cross-functional administrative support across departments

What We Offer

• Comprehensive benefits package, including medical, dental, and vision insurance.
• Company-paid short-term disability insurance and life insurance.
• Paid training, generous paid time off, and holidays.
• 401k with company match.
• Employee discount programs.
• Wellness programs with incentives.
• Flexible spending accounts (FSAs).
• Competitive compensation package that rewards your experience and results.

Qualifications

• Experience in sales support, administrative, or customer service roles
• Proficiency with Microsoft Excel and Office Suite
• Strong attention to detail and problem-solving skills
• Excellent written and verbal communication
• Ability to multitask and prioritize in a fast-paced environment with minimal supervision
• CRM and ERP system familiarity
• Highly organized, resourceful, and proactive
• B2B sales experience in distribution preferred
• Basic reporting or sales analytics experience preferred

Education Requirements

• Bachelor’s degree in Business, Marketing, or related field

Why Join Berk Enterprises? At Berk Enterprises, our culture and core values are the foundation of our success. We are a rapidly growing company that thrives on flexibility, innovation, and excellence. The successful candidate will thrive in our fast-paced environment, where critical deadlines are the norm, and opportunities for growth and development are abundant.