Fitness Manager

Description The Fitness Manager is responsible for managing onsite fitness facility operations and programs according to the company’s vision, values, and strategic objectives at the Wellington HOA community in Flower Mound, Texas . The Fitness Manager provides strong, positive leadership across customer service, team development, fitness programming, personal training, and group exercise offerings while fostering effective relationships with residents and client stakeholders. The Fitness Manager is also accountable for the overall operational performance, financial management, and service excellence of the assigned facility, ensuring a high-quality fitness experience for all members. Schedule: Full-Time, Monday - Friday, 8 AM - 5 PM In-Person, No Remote Work Supervisory Responsibilities Supervise teammates at the Wellington HOA Community fitness facility Support team success by following organizational policies and applicable laws Interviewing, hiring, and onboarding new teammates Providing training, guidance, and daily direction Assigning work and supporting team workflow Recognizing and rewarding strong performance Coaching teammates and addressing concerns with HR support Resolving complaints and promoting a positive work environment Essential Duties and Responsibilities Develop and maintain a strong, professional relationship with client liaison and leadership to continually represent Cooper core values. Oversee all general onsite fitness facility operations and financial accountability as assigned, e.g., facility operations budget, annual facility operations planning process, onsite technology system oversight, facility marketing and communications, program planning and implementation. Meet bi-weekly with Fitness Accounts Director to ensure KPI's are measured, and the facility is meeting or exceeding program and budgetary expectations. Provide monthly and semi-annual key fitness facility metrics, providing strategic insights into program and participation trends, and suggestions for improvement. Assists with short-term and long-term strategic planning of the fitness facility with respect to staffing, programming, systems, facilities, equipment, and other facility-related areas. Provides exceptional customer service with a positive attitude and ensures Cooper customer service standards and expectations are met. Oversee planning, management, implementation, and evaluation of Cooper Quest member engagement programs. Provide strong leadership for Cooper Teammates with a focus on training and skill development. Maintain a positive attitude and represent a strong team approach with an emphasis on developing a healthy work culture. Perform daily facility walkthroughs to ensure that all areas of responsibility are clean and organized; if deficient, take necessary actions to improve. Submit monthly client invoice information according to established timelines for review and approval. Participate with Cooper and client marketing departments to support facility and program communication content, standards, and timelines. Participate with Cooper and other approved resources to leverage Cooper educational content in program design, facility promotions, and other program campaigns. Participate with Cooper and client technology departments to manage facility technology systems and requirements. Provide oversight and establish strong relationships with vendors and service providers. Assume responsibility and take appropriate action in the event of an emergency (e.g., medical incident, fire alarm, etc.) within the fitness facility. Other duties as assigned. Requirements Education / Experience Bachelor’s Degree in a Related Field Common fields include Exercise Science, Kinesiology, Physical Education, or Health Promotion. Professional fitness certification (ACSM, ACE, Cooper, NASM or similar) CPR, First Aid and AED Certifications (must be obtained within 60 days of hire) 3+ years of experience in the fitness and wellness industry; or an equivalent combination of education, training, and professional experience. Required Skills / Abilities Excellent verbal communication skills. Exceptional interpersonal and customer service skills. Basic computer skills, experience supervising staff and managing budgets Special qualifications, knowledge, skills, and abilities. Program Development Ability to design engaging fitness programs including aquatic therapy, chair yoga, balance training, and strength conditioning. Team Leadership Managing staff and client relationships, coordinating schedules, and overseeing wellness initiatives across the community. Holistic Wellness Approach Knowledge of integrating physical, mental, and nutritional wellness into the programs. What we provide: A culture focused on improving the quality and quantity of people's lives Competitive pay Complimentary Cooper Fitness Membership for you and your spouse 401(k) matching after one year Health benefits Holidays - including your birthday! Discounts on Cooper Complete supplements, The Coop (pro shop and boutique), Cooper Spa, Cooper Hotel and much more! Employee wellness program designed to help you meet your fitness goals and improve your quality life - You can also earn cash incentives. Cooper Aerobics is an Equal Opportunity Employer. All associates are hired on the basis of merit and their ability to perform a particular job. It is the policy of Cooper Aerobics to provide equal employment to all associates and applicants without regard to race, religion, sex, national origin, age, disability, pregnancy, military status or any other classification protected by applicable law. Job openings are listed as a courtesy and it is policy not to accept unsolicited applications or resumes. #J-18808-Ljbffr