Bell/Valet Associate

Overview At the LEGOLAND® Hotel, vacations start the moment families arrive — and that’s where YOU come in! We are looking for energetic, friendly, and fun Bell / Valet Associates who love creating magical first impressions. Responsibilities Welcome guests warmly at the main entrance with a smile and high energy Provide valet parking services (manual & automatic vehicles) Assist guests with luggage handling, storage, and delivery (up to 75 lbs.) Explain valet procedures and provide directions when needed Escort guests to reception and assist with check‑in flow Deliver messages, mail, and packages to guest rooms promptly Maintain cleanliness and presentation of the hotel entrance and lobby Perform room checks during checkout to ensure no personal items are left behind Transfer luggage during room changes Assist with parcel packaging when needed Answer guest questions about hotel amenities, park attractions, dining outlets, and local attractions Use radios and hotel systems properly to support operations Participate in pre‑shift briefings and team meetings Help ensure a smooth, efficient arrival experience, especially for families excited to begin their adventure Qualifications Must be 18 years or older Valid driver’s license with a clean driving record Ability to drive both manual and automatic vehicles Ability to lift and move luggage up to 75 lbs Comfortable standing and working outdoors for extended periods Strong verbal and written English communication skills Full availability including evenings, weekends, holidays, and summer Flexible schedule; shifts may range from 7:00 AM to 11:30 PM and vary based on hotel needs Preferred Experience Prior customer service experience Knowledge of the local area and park attractions Skills & Attributes Outgoing, warm, and approachable Great with children and families Comfortable being playful, silly, and engaging Reliable, flexible, and ready to jump in wherever needed Professional appearance and grooming Team player with a "hustle" mentality Safety & Compliance Team members must follow all company Health, Safety & Security policies and comply with ASTM, NEC, NSF, OSHA, and state/local regulations. Prompt reporting of incidents and adherence to safe work practices is required. Benefits Be part of a fun, high‑energy environment. Help create magical vacation moments for families. Work with a team where members average a 2‑year tenure. Gain valuable hospitality and guest service experience. Compensation USD $20.34 per hour. #J-18808-Ljbffr Merlin Entertainments