Endpoint Engineer in Miami Beach, FL Direct Hire

Modern Endpoint Engineer

We are seeking a Modern Endpoint Engineer to provide technical support to infrastructure and maintain our fast-growing user workstation environment. The ideal candidate will be comfortable providing hands-on support and proactively maintain all infrastructure. Onsite only.

Responsibilities:

• Maintain the firm's production computing environment in accordance with best practices, including:
• Active directory domain & AzureAD environment
• DNS
• O365 suite and Exchange Online environment
• Windows Server OSs running within Azure
• Teams/OneDrive administration
• Perform general account administration, user access & file provisioning, and exchange administration
• Software application packaging and deployment with Intune or similar tool
• Maintain and track core patching & backup
• Perform automation of routine tasks (using PowerShell, Flow, PowerBI and other tools)
• Interface with, and direct 3rd party providers maintaining network and AV systems as needed
• End-user technologies
• Configuration and administration of GPOs, and auto-tune provisioning
• Maintain the gold workstation OS build using Intune/Autopilot
• Provide 3rd level support escalation of the Desktop function
• Mobile device management and administration using Intune
• Engineer may be called on to provide direct end-user support of Hardware, Desktop, Telephone, and Mobile personally when required, and in periods of high volume.

Qualifications:

• 4-8+ years of experience in a technology support position, with VIP users, in a customer-service setting
• Knowledge of:
• Microsoft Windows Operating System
• O365 Suite
• iOS (iPhone/iPad)
• Active Directory, AzureAD and Domain controllers
• Intune or similar management tool
• Network fundamentals (including DNS & DHCP)
• Security fundamentals
• MacOS
• Audio-Visual technologies, (including Crestron & Zoom)
• Demonstrate:
• Excellent verbal & written communication skills
• A positive, customer-service-driven outlook
• Strong problem-solving skills
• Ability to prioritize multiple simultaneous tasks
• Occasional travel to Miami Beach, New York City, and other offsite Miami Beach locations required
• Position will require on-call availability outside of working hours for scheduled changes, emergency Incident Management, and VIP requests
• Preferred Qualification: Primary degree in Computer Science, Engineering, or related field
• Prior financial services experience preferred