Medical Assistant
Serotonin Centers
Medical Assistant
Serotonin Centers is the nation's premier anti-aging and wellness destination. Our Medical Assistants (MAs) are integral to delivering safe, seamless, and outcome-driven clinical experiences. You support clients and practitioners across hormone optimization, medical weight loss, recovery services, body sculpting, and aesthetics.
Role Overview: The Medical Assistant (MA) supports clinical operations end-to-end: preparing clients and rooms, capturing vitals and histories, assisting with procedures, documenting services, and educating clients on pre- and post-care. You will own clinical readiness, documentation accuracy, and client safety while collaborating with Health Coaches, Nurse Practitioners, Aestheticians, and the Medical Director to drive exceptional member outcomes and retention.
Key Responsibilities
- Clinical Intake & Readiness
- Procedure Assistance & Specimen Handling
- Medication Support & Refills
- Documentation & EMR Accuracy
- Client Education & Communication
- Inventory, Equipment & Facility Standards
- Cross-Functional Collaboration & Events
- Safety & Compliance
- Team Operations & Continuous Improvement
Qualifications: Certified/Registered Medical Assistant (CMA/RMA) preferred; phlebotomy certification a plus. 2+ years clinical experience in wellness, anti-aging, aesthetics, or ambulatory settings. Meticulous documentation, organization, and follow-through; calm under pressure. MUST be available to work 9-4 two Saturdays per month. Empathetic communicator with strong client education skills and consultative mindset.
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