Engineer, Managed Services Monitoring (Remote)

Primary Function

At the core of the station’s technical facilities, the MCR Engineer is responsible for the acquisition of live and recorded media via Satellite, Fiber and IP Technology. He/she manages the loading of multiple traffic strands on the client fiber and satellite network and ensures the technical operational stability for the delivery of both News and Programs incoming to the station.

Duties & Responsibilities

• Provide 1st level support for various MCR sub‐systems to maintain services ON AIR.
• Communicate with the Facilities Section to coordinate the flow of incoming News or Programs.
• Operate the core technical facilities for the acquisition of live news via satellite, fiber or IP Technology.
• Undertake Quality Control and transcoding of all incoming streams or package transfers to Media Servers.
• Coordinate effectively with operators in the field to support remote operations via satellite, fiber, and IP networks.
• Reports clearly in the booking system all issues observed during transmissions.
• Identify faults and take immediate preventative action to restore traffic.
• Undertakes routine testing, preventative and corrective maintenance of transmission systems and ancillary equipment.
• Provide technical operational and engineering support to other technical areas within the broadcast center.
• Ensure Correct Satellite Access procedures are implemented on client Leased space capacity.
• Ensure the monitoring and adjustment of incoming video streams according to the AJMN Broadcasting Technical Standards.
• Perform other duties as assigned from time to time by his/her superiors/DLM.
• Provide level 1 equipment support to crews in the field.
• Report technical issues to Handovers and Ticketing System.
• Operate DTL camera position.
• SNG – Field Operations.
• MCR / Ingest Rooms in other Broadcast centers.
• Assist Engineering Department for Project work.
• Perform other duties as assigned from time to time by his/her superiors/DLM.

Skills & Qualifications

• Skills on any of the following areas depending on specialization on either RF, Compression or Baseband (as applicable):
• Excellent Skills in Troubleshooting, configuration and setup of different RF Systems and equipment (KA, DBS, Ku, C Bands).
• Excellent Skills in Troubleshooting, configuration and setup of different Digital Compression Systems and equipment.
• Excellent Skills in Troubleshooting, configuration and setup of different broadcast systems and equipment.
• Excellent Analytical Skills.
• Excellent in written and verbal communication.
• Excellent Computer skills.
• Adaptable to change.
• Security and safety skills.
• Knowledge on any of the following areas depending on specialization on either RF, Compression or Baseband (as applicable):
• Knowledge in Satellite Communications Systems and standards (ITU, FCC).
• Knowledge in Broadcast Systems and standards (SMPTE).
• Knowledge in MPEG Systems and standards.
• Knowledge in DVB Systems and standards (ETR 290).
• Knowledge in various RF Systems Equipment.
• Knowledge in various Antenna mechanisms.
• Knowledge in the configuration of various Digital Compression Systems.
• Knowledge in various Major Baseband Broadcast Equipment.
• Comprehensive understanding of a live 24-hour news environment.
• Satellite communication technology including Downlink, Uplinks, L‐band Matrix, IRD’s and spectrum analyzers.
• Optical Fiber Technology.
• Video Compression.
• Broadcast media server workflows – Ingest ‐ Transcoding.
• IP networks (TCP/IP, FTP, UDP, Streaming and Store and Forward).
• Newsroom production systems and procedures.
• Live Position camera basic settings.
• Able to learn, understand, and apply new methods.
• Able to effectively prioritize and execute tasks in a high‐pressure environment.
• Able to change and improve.
• Able to read and interpret schematic drawings, flow diagrams, and technical manuals.
• Able to work in rotational shifts 24/7/365.
• Ability to work holidays, weekends, and overtime as needed.

Education & Experience

• Bachelor’s degree in Electronics/Telecommunication/Broadcast Engineering
• A minimum of 2 years’ experience in a 24-hour news MCR environment or working in a Media Technical department.

Customer Service Commitment:

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.