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Hybrid Assistant Manager, Contact Center Coach & Leader

$32 - $38 per hour

First Tech Federal Credit Union

First Tech Federal Credit Union in Chelmsford, MA, is seeking an Assistant Center Supervisor to manage and coach the Information Center team. You will guide Performance Leads and Senior Specialists, fostering service excellence and driving growth through effective training and strategic delegation. The role emphasizes coaching, performance reviews, and cross-team collaboration, with a hybrid schedule and a target compensation of $32–$38 per hour plus annual bonus. #J-18808-Ljbffr First Tech Federal Credit Union

Vacancy posted 2 days ago
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