Quality Improvement & Training Coordinator
medimpact
MedImpact Healthcare Systems, Inc. is seeking a dedicated quality improvement specialist to audit customer service transactions and authorize training for staff. The role requires conducting audits, providing coaching, and supporting continuous improvement initiatives within the department. You will analyze call quality, identify trends, develop training materials, and contribute to departmental newsletters while maintaining daily help desk coverage during peak periods. #J-18808-Ljbffr medimpact
Vacancy posted 1 day ago
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