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Senior Conversational Designer - Remote Voice & AI UX

Hire Talent

New York, NY
  • Remote job

HireTalent is seeking a Senior Conversational Designer to lead the redesign of voice and chat experiences. You will migrate from legacy IVR to Google Dialogflow CX, architect NLU-driven flows, and build scalable design systems with cross-functional partners. You will analyze customer interactions to identify gaps and opportunities, define KPIs, and drive ongoing optimization of voice and chatbot experiences. This remote role supports teams across the United States. #J-18808-Ljbffr Hire Talent

Vacancy posted 13 hours ago
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