Senior Living Advisor

Senior Living Advisor

Job Category: Administration Requisition Number: SENIO002425

Full-Time On-site Salary: $65,000 USD per year Grand Rapids, MI 49506, USA +1 more locations Travel Required: Yes

Description

At Clark Retirement, we are committed to creating a vibrant, welcoming community where residents feel confident in their decision to call us home. Our Sales team plays a vital role in bringing that experience to life, serving as the first connection for prospective residents and their families, and guiding them through one of life's most important transitions with care, clarity, and trust.

As a Senior Living Advisor, you won't simply manage leadsyou will build meaningful relationships and help individuals and families navigate their next chapter. From developing referral partnerships and leading community tours to implementing strategic outreach and marketing efforts, you'll be at the center of connecting people to a place where they can truly thrive. You will collaborate closely with community leadership and team members to ensure a seamless, supportive experience from first inquiry to move-in.

This role is ideal for someone who is driven, personable, and highly organized, with a genuine passion for connecting with others. Your ability to listen, communicate effectively, and build trustcombined with a strong sense of initiative and follow-throughwill directly impact the growth and success of the community.

As a BHI Senior Living Community, the team at Clark Retirement is united in mission, leads with compassion, and provides opportunities to grow and thrive professionally.

Why You'll Love Working Here:

At Clark Retirement, we know a fulfilling career is about more than a paycheck.

We offer:

• Competitive salary and sales commission opportunities
• Health benefits for full- and part-time team members (Medical, Dental, Vision, Life, Long/Short-Term Disability)
• Paid Time Off and Holiday Pay
• 401K with matching contributions
• Professional development, tuition reimbursement, scholarships, and training programs to help you grow and thrive
• On-site gym, on-site pool, daily pay option, telehealth, and Employee Assistance Program (EAP)
• A supportive, team-oriented environment that values excellence in care and encourages staff to lead with compassion.

In This Role You Will:

• Develop and execute sales plans that align with the community's overall business objectives
• Establish and maintain strong relationships with referral sources such as hospitals, physicians, social works, and other professionals in the senior living industry
• Conduct sales presentations and tours of the community's features, amenities, and services to prospective residents and their families.
• Implement marketing strategies to develop and execute marketing campaigns, advertising efforts, and promotional activities to generate leads and increase brand awareness
• Collaborate with other departments such as operations, finance, and administration, to ensure smooth coordination and collaboration for the overall success of the senior living community
• Stay up to date on industry trends, competitor activities, and changes in the senior living market

Who You Are:

• You're a relationship-builder at heart. You're just as comfortable analyzing sales data and tracking leads as you are sitting down with a family to guide them through an important life decision. You know that great sales in senior living isn't about pressureit's about trust, empathy, and timing.
• You're organized, self-motivated, and able to manage multiple prospects and priorities without losing attention to detail. You communicate clearly and professionally, whether you're presenting to a group, following up with a referral partner, or sending a thoughtful email.
• You're energized by meeting new people, building connections in the community, and finding creative ways to tell a story. You take initiative, follow through, and don't let opportunities fall through the cracks.
• Most importantly, you approach your work with compassion, integrity, and respect for the residents and families we serve.

Clark Retirement is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Travel Required

Yes. Occasional overnight travel may be necessary for business-related events

Qualifications

Behaviors

Preferred

Innovative:

Consistently introduces new ideas and demonstrates original thinking

Leader:

Inspires teammates to follow them

Functional Expert:

Considered a thought leader on a subject

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated:

Devoted to a task or purpose with loyalty or integrity

Enthusiastic:

Shows intense and eager enjoyment and interest

Motivations

Preferred

Flexibility:

Inspired to perform well when granted the ability to set your own schedule and goals

Financial:

Inspired to perform well by monetary reimbursement

Self-Starter:

Inspired to perform without outside help

Entrepreneurial Spirit:

Inspired to perform well by an ability to drive new ventures within the business

Ability to Make an Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School or better in General Studies-HS or related field.

Preferred

Bachelors or better.

Experience

Required

CRM software, SEO, social media platforms, email marketing, and online advertising Customer service, sales, advertising, and marketing

Licenses & Certifications

Required

State Drivers License

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.