Senior Inbound CS Team Lead Hybrid, Leader & Trainer
BioSpace, Inc.
BioSpace is seeking a Customer Service Team Lead (Inbound) in Durham, North Carolina. This role provides expert administrative support within the customer service function, resolving escalated issues and ensuring high-quality service delivery. A flexible work model allows for a mix of in-office and remote work, while the team lead offers guidance and training to less experienced staff. The ideal candidate possesses a Bachelor's degree, 5+ years of customer service experience, and excellent problem-solving skills. This role also includes various leadership responsibilities and the potential for further growth within the organization, with comprehensive benefits available. #J-18808-Ljbffr BioSpace, Inc.
Vacancy posted 3 days ago
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