Front Desk & Patient Experience Specialist

Responsible for greeting patients and visitors and directing them to correct department. Scheduled exams and gives patient instructions including preps according to established guidelines and procedures. Answer incoming calls for entire department, directing and screening them accordingly. Qualifications Work requires a High School diploma or equivalent and three to six months of previous work related experience. Requires contact with patients and/or visitors which involves ordinary courtesy. Requires the ability to read and understand instruction, add and subtract numbers, and make comparisons between numbers and letters. About Us St. Joseph’s Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”. Benefits Eligibility : (Full-time and Part-time Employees-over 20 hours a week) Robust benefits with health, dental, Rx and vision plans 403b retirement plan options with company match** Non-Profit Health System – eligible for Federal Student Loan Forgiveness PTO, and paid holidays Employee Assistance Program LTD : Long Term Disability Life Insurance Options *Available for Per Diem Employees and Part-time Employees working under 20 hours per week. ** 403b Company Match not applicable for Per Diem Employees and Part-time Employees working under 20 hours per week. Pay transparency : St. Joseph’s Health provides a salary range to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc.” The salary range does not include incentives, differential pay or other forms of compensation. About the Team St. Joseph’s University Medical Center is an academic tertiary care medical center and state designated trauma center, located on the Paterson campus, regularly accepts referrals of difficult or unusual cases from other hospitals and physicians and performs both complex and routine procedures. The Medical Center offers a full complement of specialty and subspecialty services including ambulatory, behavioral health, cardiovascular, emergency/trauma, internal medicine, neuroscience, oncology, orthopedic/spine, rehabilitation, surgical specialty, women’s health, imaging and pediatrics. The nursing team at St. Joseph’s University Medical Center, which includes St. Joseph’s Children’s Hospital, has held the Magnet Award for Nursing Excellence, the profession’s highest honor, since 1999. They are also recipients of the prestigious 2010 Magnet Prize™ - one of only 8 Magnet-designated hospitals to ever receive The Magnet Prize, and the only one worldwide to receive the 2010 award. Job Info Job Identification 20261497 Job Category Administrative & Clerical Posting Date 09/01/2026, 03:33 PM Job Schedule Full time Job Shift Day Locations 5261-P-PULMONOLOGY CCA (On-site) #J-18808-Ljbffr