Automotive Service Advisor / Writer

Job DescriptionHall Mazda in Virginia Beach has a rare opening on our busy Service Team for an experienced Service Advisor. Dealership and CDK experience preferred.Experience Everything MileOne has to Offer:Competitive compensation with unlimited earning potentialGreat opportunities for career advancementPositive, success driven work environmentTraining and mentoring opportunitiesOur MileOne Employee Advantage:MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.Summary:Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.Service Advisor Responsibilities:Provide customer service to include vehicle service care and manufacturer’s warranty specificationsSchedule and manage service appointments and service estimatesAddress and resolve customer complaintsService Advisor Qualifications:Prior experience in automotive service writing required, CDK experience preferredValid driving record with 2 or fewer moving violations in the last 3 yearsWorking knowledge of basic car functions, characteristics, and operationsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manualsBasic MS Office knowledge; computer software, internet proficiency, and general mathematic skillsMileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.HLVANCServiceHall Mazda Virginia BeachPost Internally and ExternallyZip Code23452Benefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offReferral programVision insuranceWork Location: In person #J-18808-Ljbffr MileOne Autogroup