Senior M365 and Exchange Administrator

Job Description

We are seeking a highly skilled and motivated M365 Systems Administrator with expertise in Exchange SE, Office 365 Exchange Online, EntraID Connect. The ideal candidate will also have a solid understanding of Teams, Identity Management, PowerShell, Azure, VMware, and technical writing. This role demands strong time management skills, attention to detail, and a collaborative approach to maintaining and enhancing our organization's IT infrastructure and collaboration platforms.

Key Responsibilities:

1. Exchange and Collaboration Platform Management:
   • Administer and maintain Exchange SE and Office 365 Exchange Online environments, including email configuration, mail flow troubleshooting, and migration projects.
   • Monitor and optimize email server performance, security, and compliance.
   • Provide support for Microsoft Teams, including user management, configurations, and integrations.
2. Identity and Access Management:
   • Manage EntraID Connect for seamless identity synchronization between on-premises and cloud environments.
   • Implement and maintain identity and access management policies, ensuring security and compliance.
3. Scripting and Automation:
   • Develop and maintain scripts in PowerShell to automate routine tasks and improve system efficiency.
   • Create tools and scripts to enhance IT workflows and reporting.
4. Virtualization and Infrastructure Management:
   • Knowledge of VMware and Azure environments, ensuring optimal performance and resource utilization.
   • Conduct regular system updates, patch management, and hardware lifecycle management.
5. Project and Task Management:
   • Manage and execute IT projects, ensuring timely delivery and alignment with organizational objectives.
   • Handle ServiceNow tickets and tasks efficiently, maintaining accurate records and resolving issues promptly.
   • Collaborate with stakeholders to scope, plan, and implement IT solutions for business needs.
6. Technical Writing and Documentation:
   • Produce and maintain detailed documentation, including system configurations, processes, and troubleshooting guides.
   • Write clear and concise technical manuals for both IT staff and end-users.
7. Time Management and Collaboration:
   • Prioritize and manage multiple ongoing projects to meet deadlines and organizational goals.
   • Collaborate with cross-functional teams to plan, design, and implement IT solutions.

Qualifications

Qualifications and Skills:

• Education and Experience: Bachelors and 5+ years or Masters and 3+ years. Additional experience considered in lieu of experience.
  • 10+ years required relevant experience.
• Citizenship and Secrurity Clearance: Must be a US Citizen and able to obtain a Tier 4 Public Trust.
• Technical Expertise:
  • Proficient in administering Trellix, Exchange SE and Office 365 Exchange Online.
  • Hands-on experience with EntraID Connect and identity synchronization.
  • Familiarity with Microsoft Teams, its integrations, and administration.
• Programming and Scripting:
  • Proficiency in PowerShell scripting, with working knowledge of Python.
• Virtualization and Systems Management:
  • Experience with VMware and Azure administration, including virtual machine management and resource optimization.
• Soft Skills:
  • Excellent time management and organizational skills.
  • Strong written and verbal communication skills for technical writing and collaboration.

Preferred Qualifications:

• Industry certifications such as Microsoft Certified: Exchange Server Administrator, Azure Solutions Architect, or VMware Certified Professional.
• Experience in large-scale migration projects and hybrid IT environments.
• Knowledge of ITIL best practices.

Work Environment:

• Full-time position with occasional on-call duties and after-hours work.
• Hybrid work model (DC area or East Coast preferred). Position is 100% remote, but client needs candidate to live in the DMV office in case they need to go into the office.
• Collaborative team environment with opportunities for professional development.

About Us

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.


We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.