Spa Sales and Guest Service Associate

Benefits:

• Training & development
• Competitive salary
• Employee discounts
• Flexible schedule

Hand & Stone Massage and Facial Spa l Warrington, PA

Are you passionate about wellness, customer service, and helping people feel their best? Hand & Stone is seeking a friendly, energetic, and sales-driven Spa Associate to join our team. As the face of our spa, you'll create exceptional guest experiences while helping members and guests discover the benefits of massage and skincare.

Why Join Hand & Stone?

Competitive Pay - Hourly base pay plus commissions, bonuses, and incentives

Flexible Scheduling - Variety of shifts available to support work-life balance

Career Growth Opportunities - Ongoing training, coaching, and advancement into Lead Spa Associate and management roles

Employee Perks

• Employee discounts on services and retail products
• Referral bonus opportunities
• Employee rewards and recognition programs
• Contest and incentive opportunities

Family-Focused Benefits

• 10% weekly KinderCare discount for eligible employees
• Access to LifeMart savings and discount programs at participating locations

What You'll Do

• Deliver outstanding customer service to members and guests
• Welcome clients and create a warm, positive first impression
• Answer phones and schedule appointments
• Promote memberships, gift cards, retail products, and service enhancements
• Educate guests on the benefits of massage and skincare services
• Maintain a professional, clean, and welcoming spa environment
• Support daily spa operations and administrative tasks
• Help achieve individual and spa sales goals

What We're Looking For

• Excellent customer service and communication skills
• Positive attitude and team-first mindset
• Strong sales and relationship-building abilities
• Ability to multitask in a fast-paced environment
• Professional appearance and demeanor
• Basic computer skills; Microsoft Office experience preferred
• Spa Soft experience is a plus (training provided)

Ideal Candidate

• Enjoys interacting with people and building relationships
• Comfortable recommending products, memberships, and services
• Motivated by goals, incentives, and personal growth
• Thrives in a team-oriented environment
• Passionate about health, wellness, and helping others

Apply today!

SA047

Compensation: $15.00 per hour


At Hand and Stone, Opportunity Knocks
Over 500 locations open across the U.S

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time...we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.