Account Manager

Job Description

Job Description

About Pioneer Circuits

Since its establishment in 1981, Pioneer Circuits has been leading the way in technology solutions for mission-critical systems. As the leading, privately held U.S. manufacturer of innovative high-performance flexible circuit boards, we are dedicated to the design, production, and assembly of advanced printed circuit board assembly (PCBAs) technology solutions.

We develop cutting-edge solutions that explore new frontiers, serve and protect our armed forces and allies, safeguard national security against evolving threats, and propel advancements in hypersonic technology.

Our customers include some of the largest aerospace and defense companies like RTX, Lockheed Martin, GE Aerospace, NASA, JPL, Northrop Grumman, and Boeing.

About the Job:

The Account Manager plays a critical role between Pioneer and its customers by handling all key communications related to quotations, order management, delivery status and overall customer development. The Account Manager constantly strives to improve Company performance and customer service.

What You'll Do:

• Builds and maintains key customer relationships through networking and high-quality service resulting in sales
• Monitors flow of customer product from quotation through delivery
• Works proactively with customer and production to track status, provide real time reports and support for on time delivery
• Provides prompt and effective assistance to the production team by addressing inquiries related to purchase orders (POs), following up with customers, and resolving any issues to ensure smooth production and delivery processes
• Prepares reports and communicates actions to all stakeholders
• Prepares and leads content for customer meetings

What You'll Bring:

• Bachelor's degree or higher or comparable industry experience
• Proven track record of analyzing and devising solutions to complex situations
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Advanced proficiency in Microsoft Office suite

Preferred Qualifications:

• 2 years of experience in account management, production control, quality assurance or related field
• Working knowledge of the Printed Circuit Board industry

Schedule:

• Monday - Friday
• 1st Shift (7:30am to 4:00pm)
• Overtime and Saturdays as required

California Pay Range

$72,000—$85,000 USD

The actual compensation offered is based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and other relevant business considerations.

Pioneer Circuits provides a comprehensive benefits package for all full-time roles, encompassing healthcare, dental, and vision insurance for employees and eligible dependents. Additionally, employees enjoy paid vacation, paid holidays, and a 401(k) plan + company match, along with various voluntary benefits options.

This is an ITAR-controlled facility. As such, all applicants must be U.S. citizens or lawful permanent residents. Employment eligibility will be verified through the E-Verify system as part of the hiring process.

Pioneer Circuits is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.