Office Assistant

POSITION TITLE: OFFICE ASSISTANT OUTPATIENT

DEPARTMENT: ADMINISTRATION

FLSA STATUS: NON-EXEMPT

JOB SUMMARY

This position maintains and coordinates the outpatient front office and reception activities during evening group hours to ensure effective communications both internally and externally, provides administrative support to staff and clients to ensure safety of the facility during group times.


SHIFTS

Monday, Wednesday, and Thursday 5-8:30 PM

REPORTING RELATIONSHIPS

The Office Assistant does not supervise any positions.

DUTIES & ESSENTIAL JOB FUNCTIONS

• Greet, welcome and assist clients to provide welcoming and professional image of organization
• Answer incoming phone calls and route appropriately to ensure efficient and accurate flow of communication and information exchange
• Perform breathalyzers and urinary analysis testing
• Process credit card information and cash as payment from clients to ensure accuracy of transaction
• Maintain roster and urinary analysis/breathalyzer testing results for referents
• Assist with new client orientation
• Monitor facility during group session hours and assist clients if required
• Ensure facility is secure and locked
• Light paperwork and cleaning duties while group is in session

PERIODIC FUNCTIONS AND RESPONSIBILITIES

• Perform, prepare and package drug screens
• Assist clinical staff with administrative tasks such as filing, typing, correspondence, faxing and copying
• Coordinate, order and distribute office supplies and inventory levels
• Perform other duties as assigned

QUALIFICATIONS

• Associate's degree in a related field; and
• One year of experience in related field; or
• Equivalent related experience

REQUIRED LICENSES/CERTIFICATES

• May be required to be CPR and First Aid Certified

CULTURE FIT

We're committed to creating a culture of transparency and psychological safety. That means we communicate directly and kindly, ask for help when we need it, and celebrate wins big and small. Whether you're in clinical care, admin, or support services you are part of the mission.

At ShareHouse, we're more than coworkers, we're collaborators, advocates, and believers in second chances. We serve individuals and families navigating the challenges of addiction and mental health with heart, respect, and resilience. We believe a healthy workplace fuels healthy outcomes, so we focus on connection, communication, and compassion, both in how we serve our clients, and how we treat each other.

YOU'LL THRIVE HERE IF YOU...

• Are mission-driven and motivated by meaningful work
• See change and feedback as opportunities, not obstacles
• Want to grow personally and professionally alongside your peers
• Value teamwork and open communication
• Enjoy working in a collaborative and mission-driven environment
• Bring a positive attitude and help foster a culture of encouragement and respect

CORE VALUES

• Compassion - We lead with empathy and respect
• Integrity - We do the right thing when no one is watching
• Connection - We value belonging, empathy, trust, and mutual understanding

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodation:

Frequently requires:

• Stooping and bending
• Use of color vision and ability to distinguish colors
• Pushing and pulling, lifting and carrying up to 15 lbs.
• Ability to communicate orally and hear/understand oral communication
• Ability to utilize fine motor skills, reach and grasp

Occasionally requires:

• Standing for up to 1 hour
• Pushing and pulling, lifting and carrying over 15 lbs.

WORK ENVIRONMENT
This position works in an environment with few physical discomforts; may occasionally be exposed to drafts, noise, temperature variations and odors.

COMPENSATION

$17.00-$21.25 (DOE)

*Compensation for this position is based on several factors, including relevant experience, skills, and qualifications. In addition to base pay, ShareHouse offers a comprehensive total rewards package that includes generous paid time off (PTO), a robust benefits program, a 401(k) match, and more. We also support financial growth through annual merit-based raises.

*This position will remain open until filled and may be taken down at any time without notice.