Administrative Assistant

Job Description

Job Description

Our client is a growing, fast-paced metal-finishing company built on teamwork, quality, and exceptional customer service. As a small business, every team member makes a massive impact. We are looking for a high-energy, proactive Administrative Assistant who is ready to dive in, wear multiple hats, and grow alongside our client’s company. If you are a true "go-getter" who thrives in a dynamic environment and loves connecting with people, you will fit right in!

Responsibilities:

• First Impressions: Serve as the friendly, professional first point of contact for incoming phone calls, visitors, and vendors.
  
• Customer Support: Greet and assist customers who are dropping off or picking up parts, communicating clear order and pickup details.
  
• Job Intakes: Gather precise job specifications from customers and accurately prepare physical work tickets for the shop.
  

• GM Support: Provide daily administrative assistance to the General Manager to streamline operations.
  
• Data Entry: Perform basic bookkeeping entries in QuickBooks and maintain organized customer records and office files.
  
• Documentation: Prepare critical paperwork including invoices, packing slips, and work tickets with high accuracy.
  
• Office Logistics: Monitor office inventory, order supplies before they run out, and keep the front office organized.
  

• Logistics Assistance: Help prepare small shipments, print shipping labels, and manage basic shipping paperwork.
  
• Local Errands: Run occasional local business errands (e.g., post office, picking up supplies) to keep operations moving.
  

Qualifications:

• Experience: Previous experience in administration, reception, office work, or customer service is preferred.
  
• The "Go-Getter" Mindset: A proactive professional who takes initiative, manages multiple tasks easily, and works confidently both independently and as part of a team.
  
• Communication & Personality: Warm, professional, and comfortable interacting with a diverse group of customers and shop staff.
  
• Attention to Detail: Excellent organizational skills with a commitment to data accuracy.
  
• Tech Savvy: Comfortable with basic computer systems (email, spreadsheets). Experience with QuickBooks or shipping software is a major plus, but we are happy to train the right person!
  
• Industry Adaptability: Willingness to learn the basics of our metal-finishing services and comfortable working in an office attached to an active manufacturing environment.
  
• Requirements: Must have a valid driver’s license and reliable transportation for local errands.
  

Why Join Our Clients Growing Company?

• Growth Opportunity: This isn't just a desk job. As you master our processes and get to know our customers, you will have the opportunity to take on more advanced operational responsibilities.
  
• Dynamic Workday: No two days are the same. You will split your time between customer service, office administration, and light operational support.
  
• Direct Impact: Working closely with our General Manager, your organizational skills will directly keep our shop running smoothly and our customers happy.