General Manager

Showing 5000+ General Manager jobs in Olathe MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional General Manager to join our ADC - Leawood team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility. If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you. Qualifications: High School Diploma/GED required; Bachelor's Degree preferred. Three years of Retail, Warehouse, or Logistics Management and a Valid MO or IL state driver\'s license and insurance are required. Excellent interpersonal and communication skills include customer service, conflict resolution, and teamwork. Leadership skills include quality decision-making, goal-setting, and problem-solving, with the ability to motivate and lead employees and hold them accountable. Comfortable with workplace technology like registers, scheduling, and inventory management software. Primary Duties/Responsibilities: Overseeing store operations, resources, and budgets to ensure all goals and benchmarks are met or exceeded. Model core values to establish a culture with an understanding and commitment to safety, ethics, and quality within the store. Supervise, direct, and train assigned staff and ensure they perform their essential/primary functions. Provide superior internal and external customer service to ensure repeat donors, shoppers, and staff retention and de-escalate customer dissatisfaction quickly and effectively. Coach and counsel employees concerning the performance of their job duties, including discipline up to and including termination. Exercise independent judgment in assigning daily job duties to achieve daily operational tasks. Helps to identify and recommend employees with proven performance for advancement. Safeguards company property and personal information from harm, damage, or theft. Reports any theft, misappropriation, unethical/inappropriate behavior, or unauthorized possession of company property to a member of management, Human Resources, or Risk Management. Must read, follow, model, and enforce all agency policies, procedures, and values. Utilizes efficient staffing methods to ensure the store is staffed appropriately. Arranges for replacements of absent employees when necessary. Audits, edits, and approves payroll. Eliminates wasteful practices through process improvement. Maintains a professional appearance, adhering to MERS Goodwill\'s dress code. Other duties as assigned. Monthly bonus potential up to $1000. Quarterly bonus potential up to $1500. Individual and family medical benefits. Individual and family dental and vision benefits on the first of the month following the hire date. Employer Paid Basic Life and AD&D Insurance on the first of the month following the hire date. 403(B) Retirement on date of hire. 403(B) Retirement + Employer Match after one year of employment. 401(A) Retirement on date of hire. PTO Accrual up to 15 days based on hours worked. Paid holidays. Flexible Schedules. MERS Missouri Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor. MERS Missouri Goodwill requires various background and records checks upon employment. Is this job a match or a miss? warning Note: If you\'re asked to pay for a job, avoid the role and report the job to us immediately. Located in our Kansas City, MO facility of Lippert Mechanical, the General Manager leads the day-to-day operations of the operating unit to generate sales and profitable execution through new and established customers, provides great customer service, and strong financial performance. Responsibilities: Responsible for financial performance of the operating unit including sales, revenue, operating income, and cash flow. Review financial statements, sales and activity reports, and other data to measure service/sales levels and goal achievement and share with team for alignment. Provide leadership to team for all operating departments including HVAC Service, HVAC Construction and Plumbing. Establish and support departmental policies, goals, and objectives, with management, and staff members that align with company culture and values, as necessary. Assist with the recruiting and onboarding of new team members. Provide opportunities for other team members to develop skills and knowledge for future career growth. Establish and maintain strong strategic customer relationships, achieving not only their personal sales goals but the other sales team members achieving their goals as well. Partner with leaders to recruit, hire and retain the top technicians in your market. Partner with Safety Manager to coordinate and conduct required safety requirements and ways to improve company best practices to ensure compliance and meet company safety goals. Assist local safety champion to lead and facilitate monthly safety meetings. Collaborate with managers on key metrics. Coordinate the activities between service and construction to assure maximum client satisfaction. Assist in the development of the annual operating budget and manage performance to budget. Perform all necessary supervisory functions to effectively and efficiently manage all personnel assigned. Provide leadership to your team. Ensure that goal setting, performance management, development and team development are accomplished. Other tasks and duties as assigned. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Equal Employment Opportunity We\'re proud to be an equal opportunity employer - and celebrate our employees\' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, pregnancy or any other characteristic protected by federal, state, or local law Work environment and other details are kept concise here for brevity. #J-18808-Ljbffr