General Manager

Benefits Bonus based on performance Competitive salary Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Parental leave Training & development About KidStrong KidStrong is Athletic Play – a new kind of activity for kids ages 1–11 that builds confidence, character and family connection through science‑based fitness games led by expert coaches. We offer weekly, 45‑minute developmental classes. About the Role General Managers are the heartbeat of our centers, inspiring and driving success. As first in command, you’ll cultivate a culture of growth, development, and excellence—empowering coaches and families. A strong GM delivers key business results with high sales and low member attrition. Responsibilities Center Operations Understand the center’s KPIs and financials to make informed decisions. Build and maintain relationships with families to align with core values and provide exceptional service. Oversee center-level initiatives such as maintenance, training, and brand consistency. Maintain daily, weekly, and monthly cleaning and maintenance of the center. Manage the weekly coaching schedule and ensure shifts are covered daily. Schedule and sell KidStrong events such as camps and parties to maximize profitability. Support the center’s social media presence with on‑brand organic posts, stories, and reels; respond promptly to inquiries. Sales Lead call drives to new and existing leads in the center’s CRM tool. Finalize sales and bookings generated through the online self‑sign‑up flow. Source and attend local events to increase brand awareness and drive incremental leads and memberships. Leadership Foster a coaching culture—if you see something, say something. Oversee the center’s Assistant General Manager and coaching team of 6–10 part‑time coaches. Continuously assess and evaluate coaches based on the KidStrong Coach DNA profile and class quality. Recruit, screen, interview, onboard, manage, train, and coach candidates as needed. Manage and support staff professional development through LearnUpon. Lead monthly staff meetings focused on development, productivity, programming, and product. Communicate professionally via Slack and email. Attend weekly leadership meetings. Coaching Coach students with an evolving curriculum focused on brain, physical, and character development. Understand and clearly communicate the purpose of the KidStrong curriculum. Demonstrate and manage the implementation of programming and curriculum elements. Work in a physically intensive environment; may cover multiple miles, lift equipment up to 25 pounds. Ensure student safety and proper technique. Work approximately 5–10 coaching hours per week. Skills & Qualifications Background in athletics and/or coaching with experience working with kids ages 15 months to 11 years. Comfortable speaking to parents/guardians on various topics. Prior experience as a pediatric OT/PT is a plus, but not required. Previous management experience is required. Basic proficiency with Google platforms (Gmail, Calendar, Sheets, Docs) and CRM tools such as HubSpot, Podium, and KidStrong systems. Intermediate knowledge of physiology, exercise techniques, and body mechanics. DNA / Competencies Exhibit High Standards Lead by Example Passion Command Presence Desire to Teach Kids Professionalism Mentoring Planning/Organizing Oral/Written Communication Teamwork Coachable/Low Ego Mindset Adaptability Compensation: $40,000.00 – $50,000.00 per year KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years. KidStrong offers a science‑based curriculum that is parent‑focused and taught by professionals. #J-18808-Ljbffr