Program Manager

Labor Category: Program Manager Position Title: Systems Integrator Position Level: Level 4 – Full Performance Salary: Up to $160,000.00 per year Core Hours: 9am to 4pm Location: Herndon VA Description Position Requires a Top Secret (TS/SCI) Clearance with a Polygraph. We are looking for experienced Systems Integrators to join our technology-based program supporting a key customer. This program will deliver engineering services for network infrastructure as well as sophisticated enterprise computing infrastructure including end-point devices, data center hosted servers, multi-Cloud services as well as virtualized applications, and storage systems. Enterprise Computing Engineering services include modern application technology including containerized solutions with orchestrated workflow that function both on customer premise, and via remote Cloud services. Network infrastructure engineering services are comprised of core infrastructure, voice and video engineering, field engineering, application management and development for networks, network analytics, firewalls, network access controls and bandwidth service delivery. This is a fast paced, challenging, and career rewarding experience to recruit and develop provide top talent and solutions on one of the most complex and high profile programs within the government customer community. Required Education, Experience, & Skills We are looking for System Integrators with a minimum of 3 years’ experience and a bachelors and/or masters degree in a related field. As a key member of the cloud Customer Support team, you will provide guidance to customers interested in moving their systems to the cloud, serve as primary POC for customer inquiries, and provide entry-level technical support to a customer cloud team at an on-site Government facility in the Herndon/Reston area. Position is part of a small integration team within the Business Operations office, and will provide PMO at large support. You will produce clear communications to a variety of technical and non-technical audiences, track and respond to action items, and support/participate in various integration activities and projects of varying urgency, size, and complexity. Technical support will include providing account provisioning support for customers to get access to multiple Cloud Service Providers (CSPs), supporting various Operating Systems such as Linux and Windows virtual machine images. You will also assist with analyzing user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and/or scheduling limitations. Job Duties And Responsibilities Perform Tier 1 support to answer customer inquiries and help resolve issues related to the customer's cloud account and the account provisioning process Use internal customer systems to set up the customer's cloud accounts Coordinate and attend customer meetings to provide guidance on the account provisioning process as required Develop Standard Operating Procedures (SOPs) to document team processes as required Prepare and maintain organization and communication charts Effectively and accurately communicate relevant customer and business information to the customer and project teams, including collecting data, drafting talking points, and preparing briefs Ensure customer needs are met in a timely and cost-effective manner Other duties as assigned Details Labor Category: Program Manager Position Title: Systems Integrator Position Level: Level 4 – Full Performance Salary: Up to $160,000.00 per year Core Hours: 9am to 4pm Location: Herndon VA Mandatory Requirements Developmental (0-2 years’ experience) Full Performance (3-5 years’ experience) Senior (6-10 years’ experience) Expert (11-15 years’ experience) SME (16+ years’ experience) Experience working in customer space and general IT knowledge required An eye for detail and excellent grammar/communication skills Experience creating and managing tickets in Jira Technically competent with various software programs, such as Word, Excel, PowerPoint, SharePoint, and MS Project Ability to multitask; can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities Ability to react to project adjustments promptly and efficiently General knowledge of cloud technologies and customer enterprise management services Desire to perform and learn technical skills Optional Requirements Familiarity with cloud technologies, certifications a plus Project Management Certifications (Agile, PMP, etc.) Leadership experience with small group/team Knowledge of Business Agility principles B4CORP Company Information B4Corp is a small defense contracting company that focuses on providing an optimum environment for mission-focused, highly skilled consultants to support the United States of America’s intelligence community and other defense organizations. B4Corp provides a low overhead, highly efficient, high salary environment that allows employees to excel at meeting the client’s needs. B4Corp is looking for information technology professionals that have a high sense of personal responsibility, self-motivation, and mission drive. B4Corp’s dedication and care for its employees is reflected in our outstanding compensation and benefits package. B4Corp’s benefits reflect the company’s policy of putting the employees first. B4Corp’s maximum flexibility comp / makeup time policy, along with the company’s cafeteria-style benefit plan that allows employees to maximize their Benefit Dollars, reflects B4Corp’s commitment to its employees. Compensation Outstanding Salaries Retirement Full Vanguard 401k Plan – Featuring a full scope of investment options – 100% employer matched contribution up to 6% of employee's salary – Ability to max out 401k savings $57k ($63.5k if over 50) Employees receive B4Corp phantom stock each year (2-year vesting period) Insurance Medical – United Health Care (UHC) (multiple plan options) Dental – United Concordia (UC) Flex Plan Vision – Vision Service Plan Insurance Co (VSP) Signature Plans Mutual of Omaha short-term disability (60% of salary up to $2,000.00/week) Mutual of Omaha long-term disability (60% of salary up to $10,000.00/month) Mutual of Omaha life insurance ($200,000.00) Employee Referral Bonus Refer a friend or a coworker and receive $3,000 per year for every year the person works for B4CORP Paid Time Off (PTO) Seven weeks of leave per year (including ten federal holidays) Flexible work schedule with comp time (with customer approval) Internal Tracking -BC-04-623 *B4Corp is an EEO and e-Verify employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or national origin.* #J-18808-Ljbffr