Customer Support Team Lead — Drive 24/7 Excellence
Mudflap
Mudflap is hiring a Customer Support Team Lead to steer a 24/7/365 support team for our growing fintech platform serving American truck operators. You’ll oversee coaching, process enhancements, and cross-team collaboration to deliver world-class service. In this hands-on leadership role, you’ll drive metrics, quality assurance, and agent development while aligning with Mudflap’s growth trajectory and customer-first values. Competitive salary and equity offered. #J-18808-Ljbffr Mudflap
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Support Team Lead — Drive 24/7 Excellence in New York, NY vacancy
$60k - $70k
...billions in annual payment volume. As a Customer Support Team Lead , you’ll be at the heart of Mudflap’s... ...support to our incredible customers 24/7/365. You’ll play a vital role in helping... ...hands‑on leadership role where you’ll drive process improvements, collaborate...SuggestedLive outImmediate startRemote workMonday to FridayShift work- ...Dot Compliance is a leading provider of cloud Quality and Compliance management... ...processes. Role Overview As a Customer Support Team Lead, you will manage the day-to-... .... You will be responsible for driving regional operational excellence, coaching and developing Customer...SuggestedRemote workFlexible hours
DOT Compliance Services
New York, NY3 days ago - ...Customer Support Team Lead REMOTE | US About Us Property Leads delivers high-quality, motivated seller leads to real estate investors, and we'... ...experience. Experience with the real estate industry is preferred. Excellent English language written and verbal communication skills....SuggestedRemote work
Property Leads LLC
New York, NY4 days ago - ...Technologies in the United States is seeking an experienced Customer Support Team Lead to guide a remote customer service team, ensuring service... ...escalations, collaborate with Operations and Training, and drive improvements in the customer experience in a fast-paced, remote...SuggestedFull timeRemote work
Gainwell Technologies
New York, NY1 day ago $21.63 - $30 per hour
...maintain indoor environments and driving to a new era of autonomous... ...services. We are helping customers achieve their sustainability... ...Collaborative Environment: Thrive in a supportive team environment with access to... ...in MS Office, especially Excel. Excellent communication...SuggestedHourly payFor subcontractorJohnson Controls International
New York, NY4 days ago$150.55k - $210k
...to be performed anywhere in the U.S. Job Duties: Lead regional team of Customer Success Engineers in handling highly technical storage and... .... Oversee the day-to-day operations of the customer support team, including ticket management, response times, and escalations...Remote workVAST Data
New York, NY2 days ago$110k - $160k
...Transaction Banking Division AmericasFunction: Client Experience - Customer SupportGeneral Department DescriptionGlobal Transaction... ...Mizuho’s global network.SummaryThe Vice President, Customer Support Team Lead leads the Customer Support team and day-to-day technical and...Full timeMizuho Financial Group
New York, NY2 days ago$175k - $190k
...able to anticipate our customers’ evolving needs. We... ...Director, Operational Excellence, Client Experience, &... ...improvements. The role leads the Manager, Quality Assurance... ...renewal risk, support retention, and strengthen... ...decision‑making, and drive innovation. Onsite presence...Full timeWork at officeLocal areaFlexible hoursAfternoon shift$70k - $90k
...photonic chips for data centers Customer Support Lead $70K - $90K Burlington, MA,... ...capacity on our frontline team are critical. We are... ...service judgment from day one, excels at mentoring team members, and... ...behind repeated issues and drives systematic process improvements...Full timeTemporary workRemote work- Do you love solving tough customer problems and helping a team do its best work? Want to shape a brand-new role on a small, dedicated team? Then... ...meet you! We are looking for an experienced Customer Support Team Lead with a strong background in online communities and...Remote workFlexible hours
$114.1k - $190.2k
...Description Summary The Customer Services Management Leader will lead a team of customer fleet managers... .... Focus on driving key performance metrics... ...encourages employees to achieve excellence in all project and service... ...Coach from GE Vernova, a 24/7 nurse-based resource; and...Contract workWork from homeRelocation packageGE Vernova, Inc.
New York, NY3 days ago$91.4k - $152.2k
...while helping our customers power economies... ...What you’ll do Lead global Voice of... ...governance. Drive completion of customer... ..., and Costing teams. Drive... ...opportunities. Support Continuous Monitoring... ...operational excellence programs. Remuneration... ...GE Vernova, a 24/7 nurse-based...Contract workWork at officeRemote workRelocation packageGE Vernova, Inc.
New York, NY4 days ago$22.22 - $31.71 per hour
...mission. As a not-for-profit, we support patient care, research,... ...believe that high-performing teams drive groundbreaking medical... ...Responsible for providing exceptional customer service to Medicare... ...processes, and CMS guidelines. Excellent verbal and written communication...Hourly payWork at officeRemote workShift workAfternoon shift- Rocket Software is seeking a Senior Customer Success Manager to lead strategic accounts and drive adoption, value realization, and renewal—partnering across Sales, Services, Support, and Product. You’ll mentor peers and help elevate best practices while serving as the voice...
- ...WeTravel is seeking a Customer Support Manager for the Americas to lead the LATAM team and manage Fin (Intercom) operations. You will translate product launches into Intercom workflows, drive AI deflection, and uplift your agents while partnering with Product, Marketing...Remote work
WeTravel
New York, NY4 days ago - ...Flip is seeking a Customer Success leader in New York to scale our CS function and drive measurable ROI for enterprise clients. You will own post-sale success, collaborating... ...product impact and client value. You will lead a team, or start as an IC for ~6 months, and build...
ScOp Venture Capital LLC.
New York, NY4 days ago - ...seeking a dependable and service-oriented Customer Support Coordinator to provide client... ...support - Collaborate with internal teams to ensure a smooth client experience... ...written and verbal communication skills - Excellent organizational skills and attention to...Remote workFlexible hours
Openkrill
New York, NY4 days ago $144k - $176k
## Actuarial Support LeadApply: Remote - USA... ...of a specialized team.Join a team where... ...Your insights will drive improvements in plan... ...Actuarial Support Lead and join our... ...to strengthen our customer support capabilities... ...feature development* Excellent organizational, analytical...Full timeTemporary workWork at officeRemote workCalcAir Employee Benefit Systems Inc.
New York, NY2 days ago- ...Stellantis is seeking a PDC Manager to lead customer service excellence, last‑mile delivery performance, and labor relations at a senior level. You will drive a rolling five‑year strategy, align capital planning, and ensure operating plans translate strategy into KPI trajectories...
Stellantis
New York, NY1 day ago $125k - $175k
...Neuberger is seeking a Senior Manager to lead Funds Client Services & Support, the team that stands behind our funds for... ...experience. Lead People and Drive Improvement Lead, coach, and develop... ...Management to resolve them. Excellent written, verbal, and interpersonal...Work at officeLocal areaShift workLGBT Great
New York, NY5 days ago- ...Jackson Lewis P.C. seeks a Director of New Business Intake in the New York metro area to lead client and matter onboarding, maintenance, and closure. You will own Intapp Open, drive governance, and optimize workflows across intake, conflicts, risk review, and matter...
$17.5 per hour
...members are Wowing the Customer through personal contact... ...and providing excellent customer service. Assists... ...smooth daily operation. Supports the onboarding and ongoing... ...improve their performance. Drives store sales and... ...entire store leadership team in merchandising procedures...Hourly payPart timeInterim roleLocal areaFlexible hoursNight shiftWeekend workAfternoon shiftFive Below
New York, NY3 days ago- ...9-19Deadline: 0001-01-01Job Title: IT Support Team LeadLocation: New York, NYWe are seeking an experienced and customer-focused IT Support Lead to provide exceptional technical support... ..., Active Directory, and Apple devices.Excellent troubleshooting, communication, and...Work at officeRemote work
Experis
New York, NY3 days ago - ...world-class investor support. We’re scaling fast... ...unmatched. Our team moves fast, takes... ...staying close to our customers, and pushing each other for excellence. We live by three... ...people who share that drive, we'd love to build... ...What You'll Do Lead and develop the...
Harvey AI
New York, NY3 days ago - ...Job Title Specialist I, Customer Support Operations View... ...Applicant Privacy Notice Team Overview Sontiq is TransUnion... ...to the Associate Lead, Customer Support Operations... .... As well as an excellent salary and bonus scheme... ...to collaborate and drive excellence. Be a part...Full timePart timeWork at officeRemote workFlexible hoursShift work
TransUnion
New York, NY2 days ago - ...Multi-Color Corporation is hiring a Customer Service Manager to lead a high-performing team and deliver exceptional customer experiences across multiple... ...Dawsonville, GA and Tyrone, PA. You will drive service excellence, improve delivery and quality, and collaborate...
MCC INC
New York, NY4 days ago $102.5k - $184.5k
...systems. For the customers we serve, that shift... ...systems; teams that go from idea... ...governance can actually support them. Whether you’... ...your work directly drives those outcomes for... ...Customer Stories Lead Location United States... ...Leadership teams. Excellent program and...Remote workShift workMendix
New York, NY2 days ago$20 - $70 per hour
Great Value Hiring is seeking a Customer Support Assistant to enhance customer experience by providing accurate, empathetic responses to inquiries. The ideal candidate will have excellent communication skills, experience in customer support, and the ability to work effectively...Remote jobHourly pay- Cloudbeds is seeking a Thailand-based Customer Support Lead to coach and develop a remote team delivering exceptional technical and customer support. You will drive coaching, performance management, and daily operations while collaborating with global teams to sustain...Remote job
- A dynamic healthcare startup in New York is looking for a Head of Customer Support to lead global support and logistics teams. This role will focus on optimizing operations and driving customer satisfaction through effective team leadership and AI-driven tools. The ideal...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Team Lead — Drive 24/7 Excellence. Be the first to apply!
Related searches
- customer experience team leader New York, NY
- customer experience lead New York, NY
- customer success lead New York, NY
- customer service team lead New York, NY
- customer service coordinator New York, NY
- customer success coordinator New York, NY
- customer service team manager New York, NY
- customer success team lead New York, NY
- support team lead New York, NY
- family support coordinator New York, NY