Lead/Principal, Manufacturing Industry Solution Engineer

Salesforce Solution Engineer

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? Agentforce is the future of AI, and you are the future of Salesforce.

A Salesforce Solution Engineer is a trusted advisor who partners with customers to understand their unique business challenges and translates them into tailored technology solutions. With a focus on removing technical barriers to co-create customer success, the Solution Engineer delivers compelling demonstrations and helps drive strategic roadmaps that showcase the power of the Salesforce platform.

The Industry Solution Engineer is a scale-focused, field-empowering role that goes beyond traditional pre-sales by playing a critical part in building and scaling industry-specific solution assets across the Manufacturing, Automotive, and Energy & Utilities verticals. As a member of the PACE Industry Solutions Scale Team (also known as the PACEmakers), you will blend deep Manufacturing industry and AI expertise with a passion for repeatability building reusable assets, driving field enablement, and supporting high-impact customer engagements across the vertical. This highly visible role will empower you as a thought leader in your space; you will drive innovation, collaboration, and consistency across go-to-market efforts, partnering with a wide variety of teams including Solutions, Product, and the COE.

What You Will Be Doing:

• Scale and Build Industry Solutions: Lead industry solution initiatives by partnering with internal working groups to build demo assets, content hubs, and customer videos.
• Enable Our Solution Engineers and Field Teams: Conduct internal enablement, demos, and training sessions to help others leverage pre-built industry assets and content. Be the go-to expert on what's available and how to use it to win.
• Be the Voice of the Field: Partner with Product, Industry, the COE, and Go-To-Market teams to enhance our demo environments and ensure our solutions evolve based on real customer feedback and emerging industry trends.
• Support Strategic Customer Engagements: Support Account SEs and join key pursuits as an industry subject matter expert to support discovery, demo strategy, and overall deal positioning.
• Establish a Feedback and Innovation Loop: Capture customer success stories, win/loss insights, and field input to inform ongoing product improvements and sales strategy.
• Develop and Deliver Compelling Solution Visions, Roadmaps, and Tailored Demonstrations: Showcase the immediate and long-term value of Salesforce through industry-proven use cases.
• Lead AI Tooling Adoption and Enablement: Be at the forefront of AI by evaluating and leveraging new tools to streamline productivity and facilitate how SEs do the job today.
• Support High-Impact Customer Events: Key involvement in driving content and strategy for Dreamforce sessions, product innovation hubs, and customer summits.

What We're Looking For:

• Proactive, high performers who can operate through ambiguity and are looking to elevate their SE skill sets in a multiplier capacity.
• Excellent storytelling and presentation skills, with the ability to craft compelling customer narratives tied to business value and industry-driven use cases.
• Strong technical foundation in AI, building demos, and expertise other SEs can lean on.
• Proven project management and orchestration skills to align internal stakeholders to meet deliverable timelines.
• Confidence in presenting to C-level executives and guiding strategic conversations.
• Proven ability to run thoughtful discovery sessions that uncover true customer needs.
• Ability to collaborate effectively in a matrixed organization and lead through influence.
• Strong problem-solving skills and a curiosity to understand the "why" behind challenges and solutions.
• Passion for innovation and a drive to keep learning and improving.

Preferred Qualifications:

• Experience in pre-sales, solution engineering, or Salesforce implementation.
• Background in working with or within any of the following industries: Manufacturing, Automotive, Energy & Utilities, or Retail & Consumer Goods (preferred but not required).
• Experience building solution assets or participating in scale initiatives.
• Familiarity with the Salesforce tech stack, including the industry clouds and Agentforce.
• Obtained Salesforce certifications.
• Experience with complex solution selling and/or ROI-based selling strategies.
• Successful project leadership in a highly matrixed organization to build collaboration and be a multiplier.
• Computer science degree or technical equivalent experience.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

The typical base salary range for this position is $157,640 - $210,910 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $173,460 - $231,980 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.