Director of Operations
Firehouse Subs by CTRG
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Lead, mentor, and develop 5+ General Managers and their teams
- Ensure operational excellence across all locations
- Drive sales growth , traffic, and profitability
- Deliver top-tier guest service and uphold brand standards
- Optimize labor, food cost, scheduling, and inventory management
- Implement company initiatives and execute training programs
- Foster a positive culture that supports engagement, retention, and high performance
- Analyze performance metrics and create action plans for continuous improvement
- Support new store openings, remodels, and ongoing brand development
- 2+ years of multi-unit restaurant leadership experience (QSR or Fast Casual preferred)
- Strong ability to coach, motivate, and hold teams accountable
- Proven track record of improving operations and achieving sales goals
- Excellent communication, leadership, and problem-solving skills
- A hands-on, people-first management style
- Ability to travel between Houston-area stores regularly
- Valid drivers license and reliable transportation
- Competitive salary + bonus opportunities based on performance
- Health, dental, and vision benefits
- Paid time off
- Ongoing leadership development and career advancement
- A fun, passionate, community-focused culture founded by firefighters
- The chance to make a real impact on teams, guests, and local communities
Vacancy posted 25 days ago
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