Technical Team Lead - Business & Infrastructure

Technical Team Lead – Business & Infrastructure

The Work:

ICF seeks a hands-on, Technical Team Lead to support a federal data and analytics program, focused on business and infrastructure operations, data platforms, and analytics environments.

This role blends technical leadership with hands-on operational support, ensuring reliability, performance, and scalability of enterprise data systems. The Technical Team Lead will guide a team responsible for platform operations, data pipelines, and analytics environments, while actively contributing to troubleshooting, optimization, and system improvements.

Job Location:

Onsite in Reston, VA (with potential for limited remote flexibility based on program needs)

What You Will Do:

• Lead a team supporting data operations, analytics platforms, and infrastructure services.
• Provide hands-on technical leadership across cloud-based environments, data platforms, and enterprise systems.
• Troubleshoot system issues and lead root cause analysis across data, infrastructure, and platform layers.
• Ensure systems meet performance, availability, and security requirements.
• Mentor team members and drive continuous improvement in operational processes.
• Provide operations and maintenance (O&M) support for data platforms, including monitoring, tuning, and ensuring overall system health.
• Support and manage cloud-based infrastructure and analytics environments to ensure availability, scalability, and performance.
• Provide technical support for incident, problem, and change management, including root cause analysis and resolution.
• Implement and maintain monitoring, alerting, and performance optimization for applications, databases, and infrastructure.
• Maintain data flows, ingestion pipelines, and interoperability across enterprise systems and data sources.
• Support data quality management, including resolution of missing, invalid, or delayed data issues.
• Coordinate with infrastructure, database, and enterprise teams to resolve performance and system issues.
• Support automated deployments and operational processes aligned with CI/CD and DevOps practices.

What You Will Bring With You:

• Bachelor's degree in Computer Science, Engineering, or a related field
• U.S. Citizenship required due to federal contract requirements
• Ability to obtain and maintain a Public Trust clearance
• Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years
• 6+ years of experience in technical delivery, system operations, or infrastructure-focused roles
• 3+ years of experience supporting data platforms, infrastructure, or analytics systems
• 2+ years of experience leading or mentoring technical teams
• 3+ years of experience working in cloud environments (AWS or similar)

Professional Skills:

• Strong technical leadership with a focus on operational excellence
• Excellent problem-solving and troubleshooting capabilities
• Strong communication skills across technical and non-technical stakeholders
• Ability to manage multiple priorities in a fast-paced Agile environment
• Detail-oriented with focus on system performance, reliability, and quality