Senior Account Manager

Senior Account Manager

At Johns Lyng USA Reconstruction Experts, we don't settle for standard. We go above and beyond to deliver exceptional results, grounded in the values of Respect, Integrity, Courtesy, and Honesty (R.I.C.H.). Our mission is to lead by example, exceed client expectations, and build trusted partnerships across every project.

As a Senior Account Manager, you will play a key role in driving revenue growth, deepening client relationships, and mentoring the broader sales and estimating team. You'll be expected to lead from the front—actively engaging in business development activities, coaching your team, and maintaining the highest level of accountability and service.

Growth Potential: Join us and be part of our expanding success story. Community Impact: Contribute to local initiatives and make a difference. Supportive Culture: Thrive in a collaborative and rewarding team environment.

Benefits:

• Company Vehicle, Fuel card, phone, & laptop provided
• 401(k) with match; medical, dental, vision
• FSA/HSA options; life insurance
• Generous PTO and paid holidays

Key Responsibilities:

• Develop and maintain strong client relationships through proactive outreach, in-person visits, and consistent follow-up
• Achieve and exceed regional sales and revenue targets in alignment with yearly KPIs
• Support and mentor account managers and estimators to ensure their continual development and success
• Execute monthly marketing strategies including industry events, presentations, and networking activities
• Oversee accurate use of CRM tools (HubSpot), ensuring detailed documentation and follow-ups
• Collaborate with Estimators and Project Managers to ensure timely, accurate, and client-aligned proposals
• Actively identify opportunities to improve internal processes and client engagement strategies

What You Bring:

• 3+ years in B2B field sales or business development; restoration, construction, facilities, insurance services, or related industry strongly preferred.
• Proven ability to meet sales targets and manage a territory
• Excellent communication, negotiation, and organization; strong follow-through.
• High level of initiative, personal accountability, and professional integrity
• Proficiency with Microsoft Office and CRM systems (HubSpot preferred)
• Bachelor's degree preferred
• Valid driver's license with an insurable record
• Willingness to travel and work in varying environments

What Success Looks Like: You are high-energy, results-driven, and a natural relationship builder. You lead by example, uphold high standards, and bring a relentless drive to improve outcomes for clients, team members, and the organization. You show up, follow through, and set the tone for others to follow.

Apply now to join a team where character, commitment, and client service lead the way. If you are eager to advance your career and enhance your leadership skills, we want to hear from you! The successful candidate must have the right to work in the USA and be prepared for a criminal background check.