Manager, HR Business Partner - WA, OR, MN, WI, IL

Job Description

The Manager, HR Business Partner supports District Manager leadership with a strong focus on Director-level development, performance management, and organizational effectiveness. Through coaching, talent assessment, data insights, and close collaboration with HR Centers of Expertise and Employee Relations, this role strengthens Director leadership capability, improves retention, and ensures consistent application of HR practices across the division.

This is a remote base position. Candidates must reside in Washington, Oregon, Wisconsin, Minnesota or Illinois.

Essential Functions:

1. Partner with District Managers to assess Director leadership capability and create development plans that strengthen performance and retention.
2. Conduct Director-level talent reviews, talent analysis, and succession discussions; guide action planning based on results.
3. Support District Managers in managing Director performance, including corrective actions, action plans, and PIPs.
4. Conduct or support Director-level employee relations investigations in partnership with the Employee Relations team.
5. Advise on policy interpretation, performance documentation, and resolution of complex ER matters.
6. Maintain accurate and timely tracking of HR actions and ER activity in case-management systems (ServiceNow, EthicsPoint).
7. Partner with Compensation on salary adjustments, market analysis, and compensation business case review.
8. Collaborate with COEs (Talent Acquisition, Compensation, Culture & Employee Engagement, Organizational Development, etc.) to support workforce planning, hiring, development, and retention.
9. Participate in Director hiring strategy, including attending intake calls and providing talent insights.
10. Provide data-driven insights, coaching, and change management support to District Managers; participate in leadership meetings to share HR updates and inform decision-making.
11. Effectively onboard and offboard director-level talent in collaboration with District Managers.
12. Partner with HR COEs to support communications and change management efforts.

Minimum Job Qualifications:

• BA/BS Degree from an accredited college or university in Human Resources, Business Administration or related field required.
• Minimum of 5+ years HR Business Partner, HR Generalist or HR functional experience in progressively responsible roles, including Employee Relations experience.
• Knowledge of Federal labor and employment laws, and state-specific laws with regard to leaves of absence, overtime, and safety required.
• PHR/SPHR or SHRM-CP/SCP preferred.

Knowledge, Skills and Abilities:

• Excellent customer service skills with both internal and external customers.
• Capable of working with frequent interruptions and changing priorities.
• Effective communication skills, written, verbal and interpersonal.
• Proficient time management, organizational skills and ability to meet established deadlines.
• Strong relationship-building skills and ability to adapt to different audiences.
• Capable of working independently to assess situations, take initiative, and drive issues to resolution.
• Skilled knowledge of key HR disciplines, including employee relations, talent management, total rewards, and employment laws.
• Strong business acumen with the ability to quickly understand operational drivers and industry context.
• Proven consulting, coaching, and influencing skills across all organizational levels.
• Capable of conducting work with high level of integrity, discretion, and professional judgment while maintaining confidentiality.
• Demonstrated analytical capability, including the ability to interpret quantitative and qualitative data, identify trends, and translate insights into informed recommendations and data driven decisions.
• Proficiency with HRIS systems (e.g. Oracle, Workday, ADP, etc.).
• Skilled in Microsoft Office Suite (e.g. Outlook, TEAMS, PowerPoint, Excel, etc.).

Travel:

Ability to travel approximately 20-25%, including domestic overnight travel.

Compensation and Benefits:

• Compensation based on position, education and experience. Bi-weekly paid. $100-110,000 base salary.
• This position is also eligible for our Support Central bonus program which is based on annual achievement of company performance.
• Health and Wellness Benefits
  • Employees are eligible for a variety of health and welfare benefits based on their Full-time or Part-time status on their date of hire, which include medical, dental, vision, healthcare & dependent care flexible spending accounts (FSAs), life insurance, disability, accident, critical illness, hospital indemnity, pre-paid legal, pet insurance and identity theft protection.
  • Employees are eligible to participate in our 401(k) retirement plan after 30 days of employment. Participating employees are also eligible to receive a company provided match on their elective deferrals once they reach 1 year of employment with the company.
• Employee perks/discounts
  • Education assistance including tuition reimbursement
  • Childcare discount available to all employees
  • Corporate partner Discounts
• This position is eligible for paid time off. All Corporate employees are enrolled in our Flexible Paid Time Off (PTO) plan. This plan allows for flexibility and discretion between employees and managers in taking time off - with no set accrual for vacation or sick time. Employees can use Flexible PTO for any reason and is compliant with the Colorado Healthy Families Work Act.
• Applications accepted through 8/10/26.