Clinical Support Tech I - Maternity Care Center/Mother-Baby

Clinical Support Tech I

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

5 Women's is looking for a Clinical Support Tech I. The Clinical Support Technician is a dual role; a Nursing Assistant I and a Health Unit Coordinator (Clerical).

Must be a Certified Nursing Assistant I and must be able to work both day and night shifts.

Position Offering:

• Shift: Rotating - Day & Night shifts, including weekends and holidays
• Hours: Full Time; 36 hrs/wk; three/12 hour shifts
• Entity: UNC Medical Center
• Location: Chapel Hill, NC

This is a 28 bed mother/baby unit providing low and high risk postpartum care. Our staff have a strong knowledge base in postpartum care for vaginal and cesarean section care, late preterm infant care, normal newborn care, breastfeeding, and family teaching. We are a Baby Friendly designated hospital and provide couplet care to our patients. We are dedicated to providing family-centered care including rooming-in, sibling visitation, and rounding by lactation consultants.

This position qualifies for an extensive benefit package including PTO hours, which are accrued based on the number of worked hours. This position requires the ability to attend the required weeklong hospital orientation offered every two weeks.

Orientation Schedule: Monday and Tuesday - In person from 8am to 5pm; Wednesday - 8am to 11am Virtual and in person from 1pm to 5 pm; and Thursday - Virtual.

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary: Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Responsibilities:

• Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
• Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
• Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
• Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
• Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
• Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

Education Requirements: High school diploma or GED required; higher-level degree may satisfy this requirement.

Licensure/Certification Requirements: Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service Basic Life Support (BLS) certification Professional Experience Requirements: Prior experience not required.

Knowledge/Skills/and Abilities Requirements: Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.