Payroll Analyst

We are looking for a Payroll Analyst to support accurate and timely payroll operations in Providence, Rhode Island. This position plays a key role in reviewing payroll activity, resolving discrepancies, and partnering with internal teams to ensure employees are paid correctly across multiple pay cycles. The ideal candidate brings strong analytical skills, hands-on payroll systems experience, and the ability to manage sensitive information with a high level of professionalism. Additionally, the ideal payroll analyst has experience with multi-state payroll in a union environment.

Responsibilities:

• Examine payroll submissions, time records, adjustment requests, and special compensation documentation to confirm completeness, accuracy, and proper approval before processing.

• Prepare and review payroll audit reports before and after each run, investigate irregularities, and coordinate corrections to prevent processing errors.

• Validate payroll entries from manual input and external system interfaces, resolve rejected or unbalanced transactions, and submit corrected data in a timely manner.

• Partner with managers, supervisors, and timekeeping staff to address pay corrections, retroactive changes, time entry concerns, and payroll outcome questions.

• Provide day-to-day support for workforce management and time-and-attendance processes, including calculations, reporting, troubleshooting, and result interpretation.

• Manage payroll inquiries from initial intake through resolution using designated tracking tools, escalating complex matters involving compliance, taxation, union interpretation, or system defects when needed.

• Process exception payments and check-related transactions such as supplemental payments, reversals, stop payments, reissues, and prior-year tax form requests in accordance with policy.

• Support audit readiness by maintaining reconciliations, organizing payroll documentation, and assisting with internal and external review requests.

• Collaborate with Human Resources, Benefits, Finance, Retirement, Payroll Tax, and Information Services teams on payroll issues, testing efforts, training support, and process improvements.

• Maintain payroll procedures, job aids, records, and employee-facing support resources while delivering responsive customer service and safeguarding confidential information.