Director of Field Operations

The Director of Field Operations is responsible for providing leadership and strategic direction to the field maintenance and project delivery teams within the Property Management department of a mid-sized, family-owned Real Estate business with a regional service footprint. Reporting to the Senior Vice President of Operations the Director will serve as a member of the Property Management Leadership Team.

Position responsibilities:

Provide oversight and leadership for all maintenance and project delivery services, including preventative and reactive maintenance to Commercial and Residential properties, Bank Equipment servicing, special pr ojects and property improvement projects across a regional footprint.

Assume ownership of Field Operations results by developing and executing strategies that drive profitability, operational efficiency, and client satisfaction while maintaining exceptional service standards and team performance.

As a member of the Property Management Leadership Team, own results for entire department and engage freely and collaboratively to solve for the greater good.

Work with Senior Vice President, Operations and Property Management Leadership Team to establish goals and KPIs for Field Operations department. Communicate goals and inspire team members to work collaboratively to achieve departmental and individual goals.

Work with Property Management leaders to understand standards for service delivery and drive accountability to customer expectations.

Communicate clearly and often, bridging gaps between field teams and other areas of the business by promoting collaboration and partnership throughout the company.

Lead and develop Maintenance Supervisory team and Project Delivery team to ensure future success and succession planning in key areas.

Oversee management of vehicle fleet to ensure appropriate resources are allocated to Field Operations team, escalating issues as-needed.

Create and maintain systems to ensure consistent application of policies and practices across service footprint.

Demonstrate unwavering commitment to safety by providing support to Safety Committee members and holding all members of the field to high safety standards.

Embrace Ciminelli's commitment to EOS operating model, ensuring adoption of best practices throughout Field Operations department.

Working knowledge of functional areas, including building maintenance, mechanical, electrical, and facility systems.

Identify areas of improvement and opportunities to streamline operations to ensure profitability while maintaining high performance and safety standards.

Desired experience and skills:

Stron g leadership and people management skills

Comfort working and communicating with internal and external stakeholders

Ability to balance business operations and financial outcomes

Collaborative approach to departmental planning and problem solvingPassion for safety and knowledge of safety regulations and best practices

Compensation:

The anticipated base rate of pay for this position is $110,000-$130,000 per year.

Base rate may fluctuate above or below midpoint, and is determined by a number of critical factors, including but not limited to: required experience, skill set needed, and financial and people management scope.

Equal Employment Opportunity is a priority for Ciminelli. Employment is based upon personal capabilities and qualifications without discrimination on the basis of race, color, creed, religion, sex, national origin, age, disability, marital status, citizenship status, military status, sexual orientation, victims of domestic violence, protected veterans status, gender identity, genetic information, genetic predisposition or carrier status and any other category protected by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment. This includes compensation based upon external and internal job worth in order to provide fair and competitive wages to employees.

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