Registrar Service Specialist

Overview You Can Change the Life of One to Care for the Lives of Many! At Galen College of Nursing, we educate and empower nurses to change lives. Since 1989, we’ve dedicated our work to delivering high-quality nursing education with a student-first mindset. As one of the largest private nursing colleges in the country, we combine the support of a close-knit learning environment with the strength of a nationally recognized institution, HCA Healthcare. That same passion for excellence in the classroom extends to our offices. At Galen, you’ll find a culture deeply rooted in collaboration, innovation, and a shared commitment to improving the future of healthcare. Your work directly touches the next generation of nurses, and your contributions help our students pursue their dream of a compassionate career. If you’re looking for a career where you can make a difference, grow professionally, and be part of a caring team, we’d love for you to apply for the Registrar Service Specialist position today! Click here to learn more about Galen! Position Overview As a Registrar Service Specialist at Galen College of Nursing, you will provide consistent, friendly support to the students, faculty and staff and assist with the maintenance of academic records while enforcing policies and following established procedures of the college. Responsibilities Provide quality student service which says to students, "I Care" and demonstrates the college’s commitment to thoughtful, equitable treatment of all students in the areas of registration and academic records, and to insure the confidentiality and accuracy of student records. Verify that students have met all enrollment / admission requirements inclusive of background checks and meeting admission test thresholds. Assist in processing all readmission students. Provide timely notification to students of changes to their status with the college - probation, dismissals, etc. Work with other functional campus teams to meet needs of students as assigned by the Registrar. Meet with students and contact students on a routine basis regarding attendance, performance and progression in the program, documenting all student interactions in Ellucian Colleague. Provide support and assistance to all students including: Initial intake of students, ensuring transfer credit is understood and accepted. Registration assistance including verifying prerequisite/co-requisite rules. Processing waitlists as space permits. Registering students who are repeating. Assisting students with questions and issues. Assisting students with schedule adjustments during add/drop and advising on completion and financial aid impacts. Assisting students with ordering of uniforms. Monitoring clinical compliance and contacting non-compliant students to obtain required documentation. Provide professional assistance and support to the Academic Leadership of the campus. Assist in the preparation of reports and analysis related to student enrollment, registration, attendance, grades and other information as required by Academic Records. Coordinate with Student Success personnel to ensure students receive needed assistance and resources. Relay information, comments/complaints from students so the campus may address situations as they arise. Assure compliance with all policies and procedures as outlined in the Student Catalog, Faculty Handbook, and College Policy & Procedure Manual at the campus level. Provide information on policies and procedures to students and staff when requested. Work with students to ensure compliance with Galen and affiliate requirements for participation (immunizations, CPR, drug screenings, etc.) as assigned by the Registrar. Support college/campus goals. Track and report on Student interactions. Track and report on Student Placement and work to achieve campus strategic goals for placement. Track and report on other campus goals as assigned. Participate in campus activities that directly interface with students (orientation, open house, graduation). Attendance expectation: minimum of three graduations per year. Other duties as assigned. Position Requirements Education: Work toward an Associate degree preferred. Experience: Two years’ experience in college or academic setting preferred. Knowledge, Skills, Abilities: Knowledge or willingness to learn current student systems (e.g., Ellucian Colleague, Canvas, Unitime, Verified Credentials); knowledge of college catalog, policies, and procedures; knowledge of state licensure requirements; knowledge of campus resources for student support; knowledge of registration and records procedures and systems; knowledge of supervision. Abilities: Ability to communicate orally with co-workers, customers, clients, or the public in person or group settings; ability to work cooperatively with others across management levels and with students; ability to work under pressure and meet deadlines; ability to work in a fast-paced environment. Physical Requirements: Ability to walk, stand, and sit for long periods; effective concise verbal communication; ability to operate a computer and office equipment; normal motor skills and eye-hand coordination. Degree of Supervision: Moderate supervision. Benefits Comprehensive medical coverage with low copay options, prescription drug and behavioral health coverage, free telemedicine services, and free AirMed transportation. Additional options for dental and vision, life and disability coverage, flexible spending accounts, supplemental health plans, auto and home insurance, identity theft protection, legal counseling, long-term care, moving assistance, pet insurance, and more. Free counseling services and resources for emotional, physical, and financial well-being. 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service). Employee Stock Purchase Plan with 10% off HCA Healthcare stock. Fertility and family-building benefits with Progyny and adoption assistance; family support services. Referral services for children, elders, and pet care, home and auto repair, event planning, and more. Consumer discounts through Abenity. Retirement readiness, rollover assistance, and banking partnerships. Education assistance (tuition, student loans, certification support, dependent scholarships). Colleague recognition program. Time Away from Work Program (paid time off, paid family leave, disability coverage and leaves). Employee Health Assistance Fund offering eligible employee-only coverage to full-time and part-time colleagues based on income. Note: Eligibility for benefits may vary by location. Galen College of Nursing is recognized as a 2023 National League of Nursing (NLN) Center of Excellence (COE). Galen’s Compassionate Care Model Values Inclusivity: I foster an environment that provides opportunity for every individual to reach their full potential. Character: I act with integrity and compassion in all I do. Accountability: I own my role and accept responsibility for my actions. Respect: I value every person as an individual with unique contributions worthy of consideration. Excellence: I commit myself to the highest level of quality in everything I do. Learn more about our vision and mission. Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. #J-18808-Ljbffr