Brand Ambassador - Boise, ID

Job Description

Job Description

Description:

Position Mission:

To represent Superior Water and Air in retail environments by building relationships with store staff and customers, increasing brand visibility, and generating high-quality leads for our sales and service teams.

Overview:

Superior Water and Air is hiring an energetic and outgoing Brand Ambassador to represent our brand inside big box retail locations. You’ll be the face of our company in the field—engaging with store associates, educating shoppers about our services, and helping connect customers with solutions they need.

This position is perfect for someone who enjoys meeting new people, is self-motivated, and takes pride in delivering a great customer experience while building strong local relationships.

Key Responsibilities:

• Visit assigned retail stores on a regular schedule to represent Superior Water and Air
• Build rapport with store associates and managers to create brand awareness
• Engage with retail customers in a friendly, informative, and professional manner
• Explain our services and qualify interested customers for follow-up
• Record lead information accurately and submit it promptly
• Communicate field updates, opportunities, and challenges to the home office
• Maintain a clean, professional display space with branded materials
• Track lead metrics and support territory performance goals

Core Competencies:

• People Skills: Naturally friendly, personable, and confident with strangers
• Communication: Speaks clearly and persuasively; listens to customer needs
• Reliability: Arrives on time, prepared, and follows through on assigned store visits
• Brand Awareness: Represents the company with professionalism and consistency
• Adaptability: Handles a variety of customers and store environments with ease
• Initiative: Self-starting and proactive in identifying engagement opportunities

Aligned with Our Shared Values:

• Excellence: You show up ready to engage, represent the brand professionally, and meet lead goals with quality and consistency.
• Integrity: You’re honest with store staff, customers, and your team—doing what you say you’ll do and tracking leads accurately.
• Solution-Oriented: You adapt your approach in different stores, learn from feedback, and find ways to better connect with customers.
• Collaboration: You work closely with store teams, your peers, and your manager to share insights and drive results together.
• Innovation: You find creative ways to start conversations, improve in-store presence, and increase engagement.

Qualifications:

• 0–2 years of experience in sales, promotions, customer service, or retail
• Strong interpersonal and communication skills
• Comfortable approaching and engaging with customers
• Self-motivated and reliable with limited direct supervision
• Valid driver’s license, clean driving record, and ability to travel between store locations
• Background check and drug screening required

Why you should work with us:

One Team. Relentless Standards. Results That Matter.

At Intermountain Home Services (IHS) and its family of brands, we don’t just fix pipes and tune HVAC units—we build a platform for people to grow, lead, and thrive. From day one, every team member joins a company that’s scaling smart, led by strong values, and driven by a mission to serve both our communities and our employees with excellence.

We empower our brands and our people to win together —designing systems, developing talent, and holding ourselves to elite standards in everything we do. Our employees aren’t just part of a company, they’re part of something bigger: a movement to define the future of home services with urgency, discipline, and full ownership.

Superior Water and Air is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factor.