Commercial Sales Coordinator

Commercial Sales Coordinator- HVAC Products

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Commercial Customer Service Representative. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well positioned to meet our customers' HVAC/R needs.

Job Summary:

• To supply support to Commercial Sales, and sales in general with processing but not limited to all aspects of order entry, i.e. sending PO's to all manufacturers.
• Working with manufacturers to ensure orders are placed and shipped in a timely manner.
• Update sales as well as customers with order acknowledgments, po's, and anything else pertaining to the specific job/order entered
• Working with all departments within CE and manufacturers to ensure orders are placed correctly and billed correctly.
• Keeping all paperwork pertaining to jobs over 50k secured to ensure all documents can be supplied after the job is completed.
• Order entry and engaging in order/project management for Commercial Sales
• Provide post-sales support to Internal and External customers
• Track shipments and logistics to customer job sites on the sale of commercial equipment
• Interfacing with other departments, the manufacturer as well as the customer on outstanding orders to ensure accurate processing of open PO orders based on commercial project timelines.
• Establish and maintain good relations with customers by providing prompt and courteous service.

Qualifications:

• High School diploma or equivalent with three (3) years' experience
• AA/AS degree with 2 years' experience preferred.

Benefits:

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program

Equal Opportunity Statement:

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.