Clerical Aide (Senior Center)

Overview The City of Fort Collins is a bias-conscious employer. We ask that you please avoid the use of photos when submitting a resume and/or an application for employment. You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile. Post-offer background check required. (Background checks are considered in relation to the responsibilities and requirements of the position). While the City of Fort Collins offers many remote and/or hybrid positions, all remote or hybrid work must be performed in the state of Colorado. SUMMARY Clerical Aide (Senior Center) (Hourly) position performing regular and routine duties in a variety of recreation and facility programs and specialties. EXAMPLES OF ESSENTIAL DUTIES AND RESPONSIBILITIES Greets guests, accepts and processes facility passes and registrations for specific activities within the Recreator. Enforces rules and policies with staff and guests. Handles and processes payments and responsible for assigned funds and receipts. Prepares the revenue and paid-out record forms daily. Maintains work area, facilities, supplies and equipment. Completes a variety of paperwork including daily records, logs and incident reports. Ensures the safety of guests and program participants. Assists with first aid, CPR and other medical attention as needed. Maintains communications with other staff within recreation and reports issues or concerns to supervisory staff as needed (RecTrac or activity issues). Provides exceptional customer service to all guests. Attends and participates in staff meetings and trainings. Keeps informed of all seasonal and ongoing programs. Performs other related duties as assigned. City Competencies Demonstrated cultural competence to effectively interact with people of diverse identities, perspectives, and cultural backgrounds. Strong learning orientation and ability to use resources creatively to adapt to changing issues and trends. Desire and ability to understand diverse needs of internal and external customers, and to create experiences and deliver services that exceed their expectations. Desire and ability to utilize digital tools for organizational information, individuals and teamwork. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Ability to work with a diverse guest population. Ability to communicate effectively with participants, other departments, and management. Ability to communicate rules, regulations and enforce policies. Must be organized when completing daily records, logs and incident reports. Ability to explain/demonstrate concepts and techniques to guests as they participate in recreation activities. Ability to remain composed in emergency situations and make sound judgments. Ability to recognize safety hazards and notify supervisors. Ability to operate all assigned equipment safely. Ability to perform first aid as needed. Ability to provide customer service in a fast paced, chaotic environment. Ability to work with diverse guests, occasionally under stressful circumstances. EDUCATION & EXPERIENCE Must be a minimum of 18 years of age. High School Diploma or GED preferred. One year related experience preferred. Must successfully pass all required employment screens. CERTIFICATES, LICENSES, REGISTRATIONS CPR, First Aid and AED certification. The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities. Please call View phone number on click.appcast.io for assistance. LEGAL AND POLICY Notices Notice Regarding Medical and/or Recreational Marijuana Use: Because the possession and use of marijuana constitutes a federal offense and because the City is a drug free workplace, the City will not accommodate the medical use of marijuana and enforces written policy prohibiting working for the City while marijuana is in the body. The fact that state law recognizes medical marijuana as a prescribed, or otherwise permitted, medication does not alter or otherwise change this policy. POST OFFER BACKGROUND CHECK REQUIRED. (Background checks are considered in relation to the responsibilities and requirements of the position). Note: Some information in your application may be public information under the Colorado Open Records Act. #J-18808-Ljbffr