ServiceNow Developer

job summary:
ServiceNow Developer to design, develop, and support enterprise platform solutions that enable IT operations, IT asset management, enterprise architecture, and technology governance. This is a hands-on engineering role responsible for developing and enhancing ServiceNow solutions, building enterprise integrations, automating business processes, and delivering scalable platform capabilities across the organization.

The ideal candidate has deep hands-on ServiceNow development experience and a strong background building enterprise workflows, integrations, and platform automation. Experience with LeanIX Enterprise Architecture is considered a plus and will support enterprise architecture and application portfolio management initiatives.

 
location: New York, New York
job type: Permanent
salary: $155,000 - 175,000 per year
work hours: 9am to 5pm
education: Bachelors

responsibilities:
ServiceNow Development (Primary Responsibility)

• Design, develop, and maintain solutions across ServiceNow ITSM, ITOM, SAM Pro, HAM Pro, CMDB, Service Mapping, Discovery, and Vulnerability Response.
• Develop and customize workflows, Flow Designer solutions, business rules, client scripts, UI policies, Script Includes, and scoped applications.
• Build and maintain integrations using REST, SOAP, Integration Hub, MID Servers, and external APIs.
• Participate in platform upgrades, testing, release management, and remediation activities.
• Optimize platform performance through code reviews, query optimization, and technical debt reduction.
• Troubleshoot and resolve complex ServiceNow platform issues while ensuring scalability, security, and adherence to development best practices.

Enterprise Integrations, Automation & Cloud Engineering

• Design and develop enterprise integrations using APIs, MuleSoft, Integration Hub, and custom services.
• Develop automation solutions using JavaScript, Python, and Infrastructure as Code practices.
• Utilize AWS services and terraform to support cloud-native integrations and deployment automation.
• Implement monitoring, logging, and operational support capabilities for platform integrations.

LeanIX Administration & Enterprise Architecture (Preferred Experience)

• Configure and maintain LeanIX fact sheets, meta-models, relationships, lifecycle states, and reporting capabilities.
• Support integrations between LeanIX, ServiceNow, Apptio, ACA Risk Rating, and other enterprise platforms.
• Assist with application portfolio data synchronization, reconciliation, and validation processes.
• Support enterprise architecture, application portfolio management, and technology governance initiatives.

Collaboration & Technical Leadership

• Collaborate with architects, product owners, platform teams, and business stakeholders to translate business requirements into scalable technical solutions.
• Mentor junior developers and contribute technical leadership across ServiceNow and enterprise platform initiatives.
• Promote engineering best practices, coding standards, governance, security, and platform reliability.

qualifications:
Bachelor's degree in computer science, Information Technology, Engineering, or related field.

7+ years of hands-on ServiceNow development experience.

Strong experience with JavaScript, Flow Designer, Integration Hub, REST/SOAP APIs, MID Server, and ServiceNow scripting.

Experience implementing and supporting ITSM, ITOM, CMDB, SAM Pro, HAM Pro, and related ServiceNow applications.

Preferred

Experience administering or integrating LeanIX Enterprise Architecture.

Experience with Apptio or other IT Financial Management/Enterprise Architecture platforms.

AWS, Terraform, MuleSoft, and Python experience.

ServiceNow CIS certifications (ITSM, ITOM, SAM Pro, Vulnerability Response).

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.