Medical Scribe

Medical ScribeThe role of the Medical Scribe is critical for effective, accurate and excellent patient care. Accuracy and efficiency of the scribe and medical records team directly impacts our mission to be the leader in physician-managed healthcare services and to provide excellent surgical and clinical care for every patient, every day.Proliance physicians rely on the Medical Scribe to be present with the physician, providing assistance as directed and to extract the relevant information from all patient encounters.Location: Rotating between Bellevue, Issaquah, Seattle and Redmond dependent on providers scheduleScribe experience required.Key Duties and Responsibilities:Accurate and thorough documentation of medical visits and procedures as they are being performed by the physician remaining side-by-side with the physician on every patient examProviding assistance in patient care as requested; setting up for procedures as directed; answering all telephone calls into the exam room for the provider and relaying complete caller information to the provider discretely.Obtaining the accurate chief complaint(s) and consistently documenting the three constitutional exam elementsAnticipating and accommodating individual physician preferences or specific protocols.Navigating throughout systems software to find necessary information pertaining to the patient.Ensuring that patient history form is complete, including "no" answers to "normal"Reviewing and modifying the HPI along with additional pertinent information that the patient may offer the physicianDocumenting detailed information and inputting data into patient's medical record as directed by the physician.Operating as a go-to/point person for billing questions as indicated by physicians coding choices. Consistently resolving issues with expertiseMaintain responsibility for finding and entering the correct diagnosis codes in the EMR plan page.Documenting findings of diagnostic tests into EMR as directed by the physician.Completing the chart (under the direction of the physician), preparing to generate and fax completed note to the referring physician within 24 hours.Reviewing log procedures performed in the office by the physicians in order to ensure billing accuracy.Spotting mistakes or inconsistencies in medical documentation and checking to correct the information in order to reduce errorsFacilitating the patient through the clinic into designated areas with proficiency (if the room coordinator is not available).Expected to assist with handling phone triage, prescription refills, and lab requisitions.Complete duties and assist others as directedFollow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate HandbookEducation/Experience:High School Diploma or the equivalent plus a minimum of one-year experience in a medical officeScribe experience requiredExperience and/or certification as a medical assistant is strongly preferredCurrent/recent knowledge ICD-10-CM and CPT coding is necessaryKnowledge, Skills and Abilities:Exhibits an excellent knowledge of medical terminology, including familiarity with the spelling, vocabulary and common abbreviations associated with the designated physician centerAbility to properly code and report medical record data according to CMS guidelines.Strong keyboard, computer skills and working knowledge of MS WordSuperior customer service skillsGreat interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians and staff.Understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)Using time efficiently, with meticulous attention to detail, accuracy and completionResourcefulness in addressing and trouble-shooting first level problems and tenacity to see things through to solution; exercise judgment when involving othersDemonstrated ability to perform in a high-volume, fast paced environmentAbility to remove oneself personally from given situations, remaining objectiveAble to adapt to change, delays or unexpected events while maintaining a positive mindsetClear oral and written communicationAbility to provide feedback to improve performanceSelf-motivated; able to work independently, measure self against standard of excellence, overcome obstacles and challenges with little to no supervision.Work Environment/Physical Demands:The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.