Catering Service Supervisor - PA Conv Ctr - Catering

The Catering Service Supervisor is responsible for overseeing the execution of catering operations for large-scale events, ensuring exceptional service delivery in a fast-paced, high-volume environment. This role supports the Catering management team and leads event staff to successfully service events ranging from small gatherings to large functions of up to 3,000 guests.

Job Responsibilities

- Supervise and coordinate all aspects of catering events, from setup through breakdown
- Lead, direct, and motivate catering staff to ensure efficient and high-quality service
- Ensure events are executed according to client specifications, company standards, and timelines
- Monitor food presentation, service quality, and guest satisfaction throughout events
- Assist with event logistics, including staffing assignments, equipment setup, and floor plans
- Communicate effectively with kitchen staff, vendors, and management to ensure smooth operations
- Address and resolve guest concerns or service issues promptly and professionally
- Ensure compliance with all food safety, sanitation, and health regulations
- Assist in training new staff and reinforcing service standards and procedures
- Maintain a clean, organized, and safe work environment

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

- Previous experience in catering, hospitality, or event supervision strongly preferred
- Proven ability to lead teams in a fast-paced environment
- Strong organizational, problem-solving, and multitasking skills
- Excellent communication and interpersonal abilities
- Flexibility to work varied schedules based on event needs
- Knowledge of food safety standards and best practices

- Requires the ability to work long hours and extended periods of standing, walking, and active supervision
- Must be available to work evenings, nights, weekends, and holidays as required
- Must be able to lift and carry equipment (up to 50 lbs) and perform physically demanding tasks

Education